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OpinionWell
Rank
4th
Out of 150

Hyatt Cincinnati

Average Price: $195  
 
Hotel Class:
151 West Fifth Street
Cincinnati, 45202 View map  
3-Star Hotel Rank: 2 of 28
Average review rating: 3.53
OpinionWell Value Index: 5
Traveler reviews analyzed: BedBugRegistry (2) , Expedia (40) , MyTravelGuide (1266) , TripAdvisor (263) , YahooTravel (13)
SAFE TO BOOK ? (0/5 issues found)
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Helpful
Appears in 283 comments. 
The following words were used in comments with Helpful:
bed (9)   clean (34)   comfortable (13)   courteous (21)   desk (23)   excellent (9)   extremely (14)   friendly (131)   good (11)   great (17)   hotel (48)   liked (8)   location (21)   nice (32)   not (28)   personable (8)   room (35)   service (10)   staff (206)   valet (15)    
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1. I asked for something bigger and they helped (the place was empty so I knew they had the ability) the second room was bigger and the AC worked but again the room smelled musty/damp.
"Read the reviews but still booked. Don't make same mistake! " Read full review on TripAdvisor   5/22/2012 Vote      
2. Amy made it very clear she was not willing to help us in any way.
"poor customer service " Read full review on TripAdvisor   5/20/2012 Vote      
3. She did not want to go out of her way to satisfy and help a very distressed customer.
"poor customer service " Read full review on TripAdvisor   5/20/2012 Vote      
4. The staff is very friendly and helpful.
"Great place to stay, Great location " Read full review on TripAdvisor   5/9/2012 Vote      
5. The hotel staffs were genuinely polite and tried to be helpful, but staying at this hotel is like going to a restaurant with good service, except the food is not cooked or flavored in an appetizing way, leaving you unsatisfied and still hungry.
"Evidence that Hyatt Regency does not maintain brand standards " Read full review on TripAdvisor   4/23/2012 Vote      
6. The staff was very friendly and helpful throughout our stay.
"Good location, but very dated " Read full review on TripAdvisor   4/4/2012 Vote      
7. It was clean and the staff was very helpful.
"Great for LegoFest " Read full review on TripAdvisor   3/29/2012 Vote      
8. Hotel staff was very helpful.
"Good hotel for short trip to Cincinnati " Read full review on TripAdvisor   3/26/2012 Vote      
9. Service is friendly and helpful.
"Good location, comfortable, nice service but a bit shabby " Read full review on TripAdvisor   2/29/2012 Vote      
10. It is not a four star hotel, yes, the tvs are still tubes, yes the bathrooms are small, it is not trendy, but it is clean, and the staff was super friendly and helpful.
"remember what you are paying " Read full review on TripAdvisor   1/30/2012 Vote      
   
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