Onyx Hotel - a Kimpton Hotel, Boston, Helpful

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Rank

36th

Out of 197

Onyx Hotel - a Kimpton Hotel	Average Price: $299 Check Rates

Hotel Class:

155 Portland Street

Boston, 02114 View map

4-Star Hotel Rank: 23 of 38
Average review rating: 4.07

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (45) , MyTravelGuide (128) , Travelocity (12) , TripAdvisor (445) , YahooTravel (14)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Helpful

Appears in 221 comments.

The following words were used in comments with Helpful:
area (7) clean (10) comfortable (7) desk (29) excellent (9) extremely (18) friendly (92) good (9) great (17) hotel (32) location (8) most (9) need (13) nice (11) night (8) pleasant (8) polite (8) room (28) service (11) staff (141)

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1. The Ruby Room bar area is a dark and dismal but again the staff were keen and willing to help.

"Overall: a good experience " Read full review on TripAdvisor 5/9/2012 Vote

2. That said the front desk staff were very helpful and an honorable mention must go to Kate who helped us to find somewhere to eat even printing out the menus for us to peruse and then made the bookings.

"Overall: a good experience " Read full review on TripAdvisor 5/9/2012 Vote

3. The staff was friendly and very helpful, providing excellent customer service.

"Boutique Dog Friendly Hotel " Read full review on TripAdvisor 5/7/2012 Vote

4. Staff are very friendly and willing to help with pretty much everything.

"Great hotel " Read full review on TripAdvisor 4/27/2012 Vote

5. 4) the hotel is grossly understaffed no one available or willing to help5) Ruby Room.

"Not the Kimpton quality we are used to " Read full review on TripAdvisor 4/25/2012 Vote

6. Very friendly and helpful staff.

"Great stay! " Read full review on TripAdvisor 4/25/2012 Vote

7. Staff was very friendly and willing to help.

"excellent stay " Read full review on TripAdvisor 4/23/2012 Vote

8. The staff was very helpful and the room was clean with a very comfortable bed.

"Great stay " Read full review on TripAdvisor 4/9/2012 Vote

9. Most of the service was very good, especially the front desk, they were helpful and expedient.

"Very Close to TD Gardens " Read full review on TripAdvisor 4/2/2012 Vote

10. Staff were friendly and helpful.

"TDGarden Event Trip " Read full review on TripAdvisor 3/25/2012 Vote