Crowne Plaza Austin North Central, Austin, Helpful

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Rank

22nd

Out of 287

Crowne Plaza Austin North Central	Average Price: $149 Check Rates

Hotel Class:

6121 North IH 35

Austin, 78752 View map

3-Star Hotel Rank: 6 of 77
Average review rating: 3.52

OpinionWell Value Index: 1

Traveler reviews analyzed: BedBugRegistry (1) , MyTravelGuide (135) , Travelocity (9) , TripAdvisor (216) , YahooTravel (8)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	Recent comments complained about bed bugs.

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Helpful

Appears in 113 comments.

The following words were used in comments with Helpful:
area (4) busy (4) clean (4) courteous (7) desk (24) extremely (12) friendly (27) great (4) hotel (13) liked (4) management (4) need (10) nice (9) not (8) pleasant (4) polite (4) room (5) service (5) staff (39) super (4)

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1. Timothy was also very helpful at the front desk.

"Wonderful Staff... " Read full review on TripAdvisor 5/20/2012 Vote

2. What made it worse was how unpleasant and unhelpful the staff was when we asked for help.

"Stay Away " Read full review on TripAdvisor 3/27/2012 Vote

3. At check in the woman who helped us was curt and unfriendly.

"Stay Away " Read full review on TripAdvisor 3/27/2012 Vote

4. Everyone was courteous, friendly, and helpful.

"What you'd expect, plus some pleasant surprises " Read full review on TripAdvisor 3/26/2012 Vote

5. Instead of acknowledging my issue or thanking us for the helpful info, she just sort of acted like it wasn't a valid concern and basically told me I need to enter the address correctly.

"Nice experience, nice hotel. " Read full review on TripAdvisor 3/26/2012 Vote

6. During our stay, the staff at the Crowne Plaza were extremely friendly and helpful.

"GREAT EXPERIENCE " Read full review on TripAdvisor 3/6/2012 Vote

7. He was super friendly, polite/courteous, and helpful.

"Roy Rocks! (awesome Concierge guy) " Read full review on TripAdvisor 3/2/2012 Vote

8. We were greeted by 'Roy the Concierge' and he helped us unload the car and managed to move all of our belongings up to the 4th floor.

"Roy Rocks! (awesome Concierge guy) " Read full review on TripAdvisor 3/2/2012 Vote

9. This helped.

"Very disappointing. Road noise is severe. Ridiculous restriction on TV volume seems like a bad joke. " Read full review on TripAdvisor 2/28/2012 Vote

10. The 2nd night was pretty much the same, but we were so tired from helping with the wedding all day that we slept better.

"Very disappointing. Road noise is severe. Ridiculous restriction on TV volume seems like a bad joke. " Read full review on TripAdvisor 2/28/2012 Vote