Crowne Plaza Austin North Central, Austin, Exceptional

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Rank

22nd

Out of 287

Crowne Plaza Austin North Central	Average Price: $149 Check Rates

Hotel Class:

6121 North IH 35

Austin, 78752 View map

3-Star Hotel Rank: 6 of 77
Average review rating: 3.52

OpinionWell Value Index: 1

Traveler reviews analyzed: BedBugRegistry (1) , MyTravelGuide (135) , Travelocity (9) , TripAdvisor (216) , YahooTravel (8)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	Recent comments complained about bed bugs.

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acceptable (7) accommodating (7) adequate (7) amazing (3) attentive (6) awesome (9) best (21) better (29) big (11) cares (21) clean (92) cleanliness (4) comfortable (55) comfy (7) convenient (14) cool (4) correct (5) courteous (14) decent (4) efficient (4) excellent (24) exceptional (12) fantastic (6) fast (5) free (42) fresh (5) friendly (72) generous (6) good (93) great (108) happy (9) helpful (85) huge (9) impressed (9) liked (75) love (8) memorable (3) new (23) nice (97) outstanding (6) perfect (4) pleasant (28) pleased (8) positive (5) professional (7) quiet (14) reasonable (15) spacious (14) welcoming (19) wonderful (16)

Exceptional

Appears in 16 comments.

The following words were used in comments with Exceptional:
bathroom (2) hotel (5) never (2) not (5) room (3) service (6)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Their warm and hospitable service is exceptional.

"Staff is wonderful " Read full review on TripAdvisor 5/11/2012 Vote

2. It was exceptional.

"Positive friendly atmosphere " Read full review on TripAdvisor 4/5/2012 Vote

3. The bathroom was clean except for one towel with a black stain on it.

"What you'd expect, plus some pleasant surprises " Read full review on TripAdvisor 3/26/2012 Vote

4. It was like coming home each night - the service was exceptional.

"Fabulous Staff!!!! " Read full review on TripAdvisor 2/6/2012 Vote

5. She reprsented the hotel well, and as a result, I would love to come and stay again at this hotel, just to receive this type of exceptional service.

"Executive Club Hostess-Wanda Howell " Read full review on TripAdvisor 12/30/2011 Vote

6. Everything was I would expect from a Crowne Plaza except for a service glitch.

"Good location, confortable rooms and good service. " Read full review on TripAdvisor 12/5/2011 Vote

7. We are handing this to the Credit card company as a disputed charge, there is not much else we can do except learn two important lessons:1) Never ever pre-pay for a hotel room2) Never ever stay at the Crowne Plaza Hotel, Austin.

"Charged us again for rooms that were pre-paid!! " Read full review on TripAdvisor 12/1/2011 Vote

8. Gary and Roy provided exceptional service on check in.

"Great Welcome!! " Read full review on TripAdvisor 8/19/2011 Vote

9. With out exception each and everyone of the employees that I delt with was kind, happy and just a joy to talk to.

"Most pleasant crew! " Read full review on TripAdvisor 8/18/2011 Vote

10. The front desk staff was exceptional.

"Awesome customer service and attention to detail. " Read full review on TripAdvisor 7/28/2011 Vote