Crowne Plaza Austin North Central, Austin, Correct

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Rank

22nd

Out of 287

Crowne Plaza Austin North Central	Average Price: $149 Check Rates

Hotel Class:

6121 North IH 35

Austin, 78752 View map

3-Star Hotel Rank: 6 of 77
Average review rating: 3.52

OpinionWell Value Index: 1

Traveler reviews analyzed: BedBugRegistry (1) , MyTravelGuide (135) , Travelocity (9) , TripAdvisor (216) , YahooTravel (8)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	Recent comments complained about bed bugs.

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Correct

Appears in 5 comments.

The following words were used in comments with Correct:

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Instead of acknowledging my issue or thanking us for the helpful info, she just sort of acted like it wasn't a valid concern and basically told me I need to enter the address correctly.

"Nice experience, nice hotel. " Read full review on TripAdvisor 3/26/2012 Vote

2. The mirror seemed bent, such that the image it reflected was not correct.

"A great hotel for a stressful business trip " Read full review on TripAdvisor 3/11/2012 Vote

3. We spoke with Javier at this location and he worked very hard to ensure the error was corrected and we were able to get the rate we were originally supposed to be booked under.

"Great Customer Service " Read full review on TripAdvisor 1/31/2012 Vote

4. I simply don't understand why it's so difficult to get a hotel reservation correct.

"All they can do is say "Iam sorry" But not willing to fix the problem. " Read full review on TripAdvisor 9/15/2011 Vote

5. Front desk staff went above and beyond to ensure issues with internet were correct and that this customer felt valued, appreciated and satisfied with his stay.

"Excellent service and attentiveness to customer satisfaction " Read full review on TripAdvisor 7/27/2011 Vote