Palace Hotel San Francisco, San Francisco, Helpful

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Rank

14th

Out of 493

Palace Hotel San Francisco	Average Price: $284 Check Rates

Hotel Class:

2 New Montgomery Street

San Francisco, 94105 View map

4-Star Hotel Rank: 9 of 37
Average review rating: 4.01

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (2) , Expedia (49) , MyTravelGuide (160) , Travelocity (15) , TripAdvisor (781) , YahooTravel (35)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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accommodating (20) amazing (52) beautiful (223) beautifully (17) best (67) better (85) big (51) cares (22) classy (16) clean (152) comfortable (158) comfy (25) convenient (81) courteous (18) decent (34) efficient (30) elegant (70) excellent (90) exceptional (34) fabulous (27) fantastic (34) free (94) fresh (17) friendly (138) fun (17) generous (25) good (298) gorgeous (40) great (424) happy (30) helpful (141) huge (45) liked (188) love (95) luxurious (31) new (64) nice (361) outstanding (21) perfect (53) pleasant (41) plenty (27) positive (17) professional (27) quiet (67) reasonable (47) spacious (60) stunning (25) superb (19) welcoming (28) wonderful (72)

Helpful

Appears in 232 comments.

The following words were used in comments with Helpful:
arrival (13) clean (15) comfortable (10) concierge (54) desk (28) extremely (12) friendly (36) great (9) hotel (43) luggage (8) need (8) nice (16) not (23) offers (11) recommend (9) reservation (9) room (34) service (23) staff (116) valet (9)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Every staff member I encountered was especially friendly and helpful.

"Beautiful and great service " Read full review on TripAdvisor 5/20/2012 Vote

2. The staff was very helpful.

"Nice hotel " Read full review on TripAdvisor 5/14/2012 Vote

3. Hotel employees were very helpful but there were a few things that I would have changed if i could have.

"Very luxurious, only a few oversights " Read full review on TripAdvisor 5/3/2012 Vote

4. Staff were helpful, efficient and friendly.

"Great location; great service; small but comfy rooms " Read full review on TripAdvisor 4/24/2012 Vote

5. Hotel staff very helpful and personable.

"Excellent hotel with great location. " Read full review on TripAdvisor 4/23/2012 Vote

6. The waitstaff and bellmen were the most accommodating and were truly and helpful.

"Great Hotel for those who favor public transportation " Read full review on TripAdvisor 4/5/2012 Vote

7. The valets and doorman were so helpful, as we had a slightly complicated situation with various vehicles upon check in.

"A Splurge that was Worth It " Read full review on TripAdvisor 4/5/2012 Vote

8. The food staff was incredibly helpful when I arrived late and missed our dinner function.

"I must like it because I keep going back! " Read full review on TripAdvisor 3/30/2012 Vote

9. We asked the bell man why there were not more people helping at the front desk & he replied that it was our 'timing', & that the other 2 staff members were 'downstairs eating'.

"Stay somewhere else " Read full review on TripAdvisor 3/25/2012 Vote

10. We had to carry our own luggage from curb to front desk & no one helped us with the front door.

"Stay somewhere else " Read full review on TripAdvisor 3/25/2012 Vote