10. From checkin to ckeckout we had a great experience; the location is such that a 10 minute walk down the hill brings you to Union Square or a 20 minute walk the other way and you are down at the Ferry Building; We had Club level accomadations for the first time and had a mixed experience there; the breakfast was fine; the lunch was wonderful; the evening presentation was ok but lacked much variety; The only event not worthy of this hotel was when we were going on an early morning tour ( arranged expertly by the concierge) we went to breakfast at 6am; (the hours were from 6-10) however they were far from ready; the lights were not even on yet and they were definitly not happy to see us; However I would be remiss if I did not mention the concierge arranged for a fresh brewed pot of coffee to be delivered to our door at 3 am as we were catching a early flight; we considered this above and beyond the call even for a Ritz Carlton.