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Rank
29th
Out of 415

The Palmer House Hilton

Average Price: $282  
 
Hotel Class:
17 East Monroe Street
Chicago, 60603 View map  
4-Star Hotel Rank: 12 of 39
Average review rating: 3.73
OpinionWell Value Index: 6
Traveler reviews analyzed: BedBugRegistry (9) , Expedia (89) , MyTravelGuide (4973) , Travelocity (22) , TripAdvisor (1923) , YahooTravel (178)
SAFE TO BOOK ? (4/5 issues found)
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Positive
Appears in 83 comments. 
The following words were used in comments with Positive:
bed (13)   comfortable (5)   elevator (6)   experience (20)   floor (4)   great (5)   hotel (19)   impressed (4)   location (8)   much (5)   negative (4)   nice (5)   night (5)   not (7)   reviews (6)   room (14)   service (6)   staff (6)   toilets (4)   well (4)    
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1. Negatives:No coffee maker in the room, the bathroom is wicked small and doesn't have a fan, our view was awful, and the positioning of the TV was odd (to the right of the bed in the corner), horrible cell reception (with AT&T).
"Wasn't awful, wasn't fantastic... " Read full review on TripAdvisor   5/18/2012 Vote      
2. positives:Nice deep tub, super comfy bed, gorgeous lobby and fast elevators (with a big hotel that really matters), friendly staff, close to train stations and Millenium Park.
"Wasn't awful, wasn't fantastic... " Read full review on TripAdvisor   5/18/2012 Vote      
3. Chatting with Mr Ernest Fizer , Executive Floor Attendant on the 23rd floor at the Breakfast Concierge Lounge was so much fun every morning- What a positive attitude and real joy.
"Ernest and Jolanta made our Visit wonderful! " Read full review on TripAdvisor   5/15/2012 Vote      
4. The positives: Starbucks in the hotel on the lower level, easy access to the train system, lots of shopping in the area.
"Good stay overall " Read full review on TripAdvisor   5/11/2012 Vote      
5. One young man was positively rude.
"A good hotel that could be a great one " Read full review on TripAdvisor   3/1/2012 Vote      
6. We had a view of a partition wall between other buildings, and room positioned next to an elevator shaft so we heard elevator noise for much of the time we were there.
"Didn't meet expectations of a 4-star " Read full review on TripAdvisor   2/20/2012 Vote      
7. ) or put the toilet paper holder at a position right where your knee would hit when 'sitting on the throne' thus requiring one to sit at a 45 degree angle on the toilet? Water pressure stunk.
"All the details wrong " Read full review on TripAdvisor   2/9/2012 Vote      
8. All in all, though, the inherent positives of the property itself make the visit average, if much more pricey than it would appear at face value.
"Be wary of price games " Read full review on TripAdvisor   12/30/2011 Vote      
9. Overall, the hotel was middle of the road - some great positives and a few negatives.
"OK Hotel with Great Location " Read full review on TripAdvisor   12/6/2011 Vote      
10. Sice they blamed air traffic control the hotel was on me so I decided to turn a negative into a positive.
"Luxury Hotels The Way They Use To Be " Read full review on TripAdvisor   10/21/2011 Vote      
   
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