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Rank
29th
Out of 415

The Palmer House Hilton

Average Price: $282  
 
Hotel Class:
17 East Monroe Street
Chicago, 60603 View map  
4-Star Hotel Rank: 12 of 39
Average review rating: 3.73
OpinionWell Value Index: 6
Traveler reviews analyzed: BedBugRegistry (9) , Expedia (89) , MyTravelGuide (4973) , Travelocity (22) , TripAdvisor (1923) , YahooTravel (178)
SAFE TO BOOK ? (4/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Good
Appears in 1418 comments. 
The following words were used in comments with Good:
bed (70)   breakfast (61)   clean (60)   deal (48)   downtown (52)   experience (58)   food (88)   great (115)   hotel (396)   lobby (81)   location (380)   nice (86)   not (174)   park (64)   price (87)   room (274)   service (152)   shop (48)   staff (91)   walking (47)    
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1. We were very happy with out experience here, the staff was friendly and the value was very good.
"Great Value " Read full review on TripAdvisor   5/22/2012 Vote      
2. The service at the help desk was very good on giving advice and directions.
"Great Value " Read full review on TripAdvisor   5/22/2012 Vote      
3. I highly recommend this hotel and this is definitely one of the good Hilton's.
"Great hotel & city! Can't wait to be back! " Read full review on TripAdvisor   5/22/2012 Vote      
4. The breakfast on the Executive Level was good.
"A gem in the Loop " Read full review on TripAdvisor   5/16/2012 Vote      
5. It was probably good they did not ask us about our stay as it was especially disappointing from a service perspective.
"So Random " Read full review on TripAdvisor   5/13/2012 Vote      
6. ' Quiet, caring staff that have good phone manners and handle interactions with precision at all times should be the training goal for whomever is in charge.
"So Random " Read full review on TripAdvisor   5/13/2012 Vote      
7. I would say this is my least favorite of the 3 big Hilton's in Chicago but still very good.
"Busy but very nice. " Read full review on TripAdvisor   5/13/2012 Vote      
8. Later we discovered that the wallpaper and carpet were worn/frayed and in need of repair, the bed was not up to Hilton standards and rather uncomfortable, the room safe didn't work (and we use them all the time and tried to follow the instructions), the room was quite noisy (though not as noisy as some in this hotel), and that the super cleanliness we were initially very pleased with was only for the first day (and yes, we do tip daily for good service).
"So Random " Read full review on TripAdvisor   5/13/2012 Vote      
9. First the very good.
"Hits and misses " Read full review on TripAdvisor   5/11/2012 Vote      
10. Whenever I'm in Chicago I always try and find an excuse to stay here - the glamour of the 1920s decor and the ideal location a few blocks from the famous Art Institute and a good Irish pub - what else could a girl wish for.
"It's all about the glamour! " Read full review on TripAdvisor   5/11/2012 Vote      
   
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