The Palmer House Hilton, Chicago, Helpful

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Rank

29th

Out of 415

The Palmer House Hilton	Average Price: $282 Check Rates

Hotel Class:

17 East Monroe Street

Chicago, 60603 View map

4-Star Hotel Rank: 12 of 39
Average review rating: 3.73

OpinionWell Value Index: 6

Traveler reviews analyzed: BedBugRegistry (9) , Expedia (89) , MyTravelGuide (4973) , Travelocity (22) , TripAdvisor (1923) , YahooTravel (178)

SAFE TO BOOK ? (4/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	Recent comments complained about bed bugs.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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awesome (48) beautiful (496) beautifully (64) best (170) better (221) big (177) cares (70) clean (479) comfortable (417) comfy (52) convenient (136) courteous (52) decent (54) efficient (57) elegant (101) excellent (224) exceptional (81) fabulous (55) fantastic (102) fast (46) free (315) fresh (38) friendly (450) fun (51) generous (45) good (597) gorgeous (115) great (1123) happy (90) helpful (408) huge (159) liked (549) love (213) luxurious (36) magnificent (92) new (187) nice (818) perfect (159) pleasant (111) plenty (99) positive (51) professional (46) quiet (120) reasonable (98) spacious (124) spectacular (42) stunning (51) tasteful (46) welcoming (61) wonderful (199)

Helpful

Appears in 1268 comments.

The following words were used in comments with Helpful:
beauty (53) clean (61) comfortable (32) concierge (199) courteous (57) desk (98) extremely (76) friendly (365) good (36) great (79) hotel (198) lobby (47) location (83) need (40) nice (78) not (117) pleasant (39) room (165) service (53) staff (770)

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1. The service at the help desk was very good on giving advice and directions.

"Great Value " Read full review on TripAdvisor 5/22/2012 Vote

2. Fizer was very professional, courteous and helpful.

"the best hotel I have ever stayed in! " Read full review on TripAdvisor 5/18/2012 Vote

3. Everyone who waited on us was very helpful, and check-in was a breeze.

"Great Location, One-of-a-Kind Lobby Area " Read full review on TripAdvisor 5/18/2012 Vote

4. Hotel workers very nice and very helpful.

"Fine historic hotel " Read full review on TripAdvisor 5/17/2012 Vote

5. Staff were uniformly pleasant and helpful.

"A gem in the Loop " Read full review on TripAdvisor 5/16/2012 Vote

6. The desk clerk was snotty, rude and didn't even have a bellhop help me with my bag.

"Not good!! " Read full review on TripAdvisor 5/16/2012 Vote

7. There was no one on the street level to help me.

"Not good!! " Read full review on TripAdvisor 5/16/2012 Vote

8. Jolanta Rydel , our concierge was so interesting and fun- helped us alot in planning our activities.

"Ernest and Jolanta made our Visit wonderful! " Read full review on TripAdvisor 5/15/2012 Vote

9. However, if you talked to anyone in person, they were super nice and helpful.

"So Random " Read full review on TripAdvisor 5/13/2012 Vote

10. If you did reach someone via phone they were often very curt and ultimately not helpful.

"So Random " Read full review on TripAdvisor 5/13/2012 Vote