The Palmer House Hilton, Chicago, Exceptional

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Rank

29th

Out of 415

The Palmer House Hilton	Average Price: $282 Check Rates

Hotel Class:

17 East Monroe Street

Chicago, 60603 View map

4-Star Hotel Rank: 12 of 39
Average review rating: 3.73

OpinionWell Value Index: 6

Traveler reviews analyzed: BedBugRegistry (9) , Expedia (89) , MyTravelGuide (4973) , Travelocity (22) , TripAdvisor (1923) , YahooTravel (178)

SAFE TO BOOK ? (4/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	Recent comments complained about bed bugs.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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awesome (48) beautiful (496) beautifully (64) best (170) better (221) big (177) cares (70) clean (479) comfortable (417) comfy (52) convenient (136) courteous (52) decent (54) efficient (57) elegant (101) excellent (224) exceptional (81) fabulous (55) fantastic (102) fast (46) free (315) fresh (38) friendly (450) fun (51) generous (45) good (597) gorgeous (115) great (1123) happy (90) helpful (408) huge (159) liked (549) love (213) luxurious (36) magnificent (92) new (187) nice (818) perfect (159) pleasant (111) plenty (99) positive (51) professional (46) quiet (120) reasonable (98) spacious (124) spectacular (42) stunning (51) tasteful (46) welcoming (61) wonderful (199)

Exceptional

Appears in 219 comments.

The following words were used in comments with Exceptional:
bed (20) desk (16) experience (10) floor (14) friendly (14) good (16) great (15) hotel (51) lobby (11) location (11) love (11) nice (12) not (20) park (9) problem (9) room (78) service (30) small (9) staff (56) view (12)

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1. Despite the fact that I was there for a night, I enjoyed this big hotel and its amenities, all except the wireless, which might not have been a big problem if we weren't 3 assigned to one room.

"One nite at the Palmer " Read full review on TripAdvisor 5/21/2012 Vote

2. the overall service was exceptional.

"the best hotel I have ever stayed in! " Read full review on TripAdvisor 5/18/2012 Vote

3. The staff were always so polite and attentive, with one exception.

"This hotel is a must stay in Chicago! " Read full review on TripAdvisor 5/14/2012 Vote

4. Was truly exceptional.

"This hotel is a must stay in Chicago! " Read full review on TripAdvisor 5/14/2012 Vote

5. The Palmer House has exceptional service despite the large number of rooms and guests.

"Another great stay. " Read full review on TripAdvisor 4/28/2012 Vote

6. The service was exceptional.

"Great Hotel! Fantastic location! " Read full review on TripAdvisor 4/27/2012 Vote

7. Now that is exceptional customer service and care.

"Wonderful Getaway Experience " Read full review on TripAdvisor 3/23/2012 Vote

8. The hotel is beautiful and the staff is exceptional in taking care of your needs.

"Wonderful Getaway Experience " Read full review on TripAdvisor 3/23/2012 Vote

9. One thing I use to hate about this hotel was no wifi except in the lounge.

"Great historic hotel/Good to see they finally have WIFI " Read full review on TripAdvisor 3/20/2012 Vote

10. The room the 2nd night was very quiet except for the woman next door who was practicing her singing at 10:30pm.

"Like other reviewers have stated, don't stay in a room near the train " Read full review on TripAdvisor 3/16/2012 Vote