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Rank
29th
Out of 415

The Palmer House Hilton

Average Price: $282  
 
Hotel Class:
17 East Monroe Street
Chicago, 60603 View map  
4-Star Hotel Rank: 12 of 39
Average review rating: 3.73
OpinionWell Value Index: 6
Traveler reviews analyzed: BedBugRegistry (9) , Expedia (89) , MyTravelGuide (4973) , Travelocity (22) , TripAdvisor (1923) , YahooTravel (178)
SAFE TO BOOK ? (4/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Cares
Appears in 140 comments. 
The following words were used in comments with Cares:
bathroom (6)   bed (6)   customer (11)   desk (8)   good (7)   great (13)   guest (9)   hotel (36)   housekeeping (7)   need (7)   nice (7)   night (6)   not (34)   personable (7)   problem (10)   room (36)   service (19)   small (7)   staff (19)   well (7)    
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1. Now that is exceptional customer service and care.
"Wonderful Getaway Experience " Read full review on TripAdvisor   3/23/2012 Vote      
2. The hotel is beautiful and the staff is exceptional in taking care of your needs.
"Wonderful Getaway Experience " Read full review on TripAdvisor   3/23/2012 Vote      
3. The staff no matter who or what their job is, you are treated with great care and kindness.
"They make you feel special " Read full review on TripAdvisor   3/1/2012 Vote      
4. ' He really didn't seem to care.
"Disappointing " Read full review on TripAdvisor   1/13/2012 Vote      
5. The Palmer House took good care of us, and I plan to stay there again when we return to Chicago in a couple of months.
"Beautiful Building; Quiet, Tasteful Rooms " Read full review on TripAdvisor   1/12/2012 Vote      
6. Some of the updating choices may not be historically accurate, but overall the hotel seems well cared for.
"Memorable stay at an Historical Gem " Read full review on TripAdvisor   12/26/2011 Vote      
7. When I called Hilton headquarters, they were very helpful and said the Palmer House would take care of it.
"Double Charged, Terrible Rooms " Read full review on TripAdvisor   12/21/2011 Vote      
8. I just wanted him to check if they were valid and didn't really care about points earned for this stay but decided not to pursue it.
"Great Hotel and Service " Read full review on TripAdvisor   12/21/2011 Vote      
9. ) You also have to be careful with what floor your room is on because one quirk of this hotel is that not all the elevators access all the floors.
"If you want to splurge while in Chicago... " Read full review on TripAdvisor   11/18/2011 Vote      
10. If you are into shaving goods, skin and hair care visit the Merz shop inside the hotel.
"Good location " Read full review on TripAdvisor   11/14/2011 Vote      
   
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