Hilton Garden Inn Times Square, New York City, Exceptional

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Rank

6th

Out of 676

Hilton Garden Inn Times Square	Average Price: $340 Check Rates

Hotel Class:

790 Eighth Avenue

New York City, 10019 View map

3-Star Hotel Rank: 4 of 154
Average review rating: 4.21

OpinionWell Value Index: 6

Traveler reviews analyzed: Expedia (83) , MyTravelGuide (5043) , Travelocity (12) , TripAdvisor (1756) , YahooTravel (23)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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accommodating (59) adequate (35) attentive (43) awesome (48) best (212) better (154) big (170) cares (58) cheaper (35) clean (930) cleanliness (33) comfortable (513) comfy (69) convenient (204) courteous (56) decent (76) efficient (66) excellent (350) exceptional (67) fabulous (44) fantastic (151) fast (43) free (400) fresh (65) friendly (688) fun (44) good (874) great (1413) happy (100) helpful (731) huge (67) impressed (41) liked (296) love (136) new (564) nice (685) outstanding (46) perfect (283) perfectly (41) pleasant (98) pleased (61) plenty (78) positive (66) professional (53) quiet (204) reasonable (140) reasonably (42) spacious (174) welcoming (128) wonderful (200)

Exceptional

Appears in 192 comments.

The following words were used in comments with Exceptional:
bed (19) clean (18) comfortable (11) concierge (9) excellent (10) expectation (10) friendly (10) good (9) great (31) helpful (12) hotel (69) location (17) nice (12) night (10) noise (11) not (25) park (9) room (60) service (28) staff (37)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The hotel maid staff was exceptional.

"FABULOUS time! " Read full review on TripAdvisor 4/22/2012 Vote

2. The service was exceptional and the adjoining restaurant Pigalle was a great find.

"A great choice in NYC " Read full review on TripAdvisor 3/31/2012 Vote

3. exceptional value.

"Perfect! " Read full review on TripAdvisor 2/17/2012 Vote

4. From the front desk to the bellman to the concierge - EVERYONE was incredibly friendly and provided exceptional customer service.

"LOVED IT! " Read full review on TripAdvisor 1/22/2012 Vote

5. The bellmen were exceptional.

"I'll Definitely Be Back! " Read full review on TripAdvisor 1/19/2012 Vote

6. Obviously we are 'here for the shopping' - but in reality it's all just the same as London (except more people speak English in NY and they are much more polite).

"Excellent hotel with great service " Read full review on TripAdvisor 12/19/2011 Vote

7. other reviewers said the service was exceptional, but perhaps we didn't ask for anything, so we have nothing to base it on.

"chose based on TA reviews, nothing special " Read full review on TripAdvisor 12/13/2011 Vote

8. i guess i expected something special here based on the reviews, but it was just an ordinary hotel stay; nothing terrible, nothing exceptional.

"chose based on TA reviews, nothing special " Read full review on TripAdvisor 12/13/2011 Vote

9. The bellhop was exceptional and did an amazing job helping us with our luggage and securing us a cab when we needed it.

"Excellent Hotel " Read full review on TripAdvisor 12/13/2011 Vote

10. exceptional staff.

"Excellent Hotel " Read full review on TripAdvisor 12/13/2011 Vote