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Rank
6th
Out of 676

Hilton Garden Inn Times Square

Average Price: $340  
 
Hotel Class:
790 Eighth Avenue
New York City, 10019 View map  
3-Star Hotel Rank: 4 of 154
Average review rating: 4.21
OpinionWell Value Index: 6
Traveler reviews analyzed: Expedia (83) , MyTravelGuide (5043) , Travelocity (12) , TripAdvisor (1756) , YahooTravel (23)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Cares
Appears in 104 comments. 
The following words were used in comments with Cares:
clean (5)   desk (9)   great (6)   guest (7)   helpful (5)   hotel (16)   liked (6)   location (5)   management (10)   much (4)   need (9)   new (4)   not (23)   park (5)   personable (4)   problem (7)   room (19)   service (5)   staff (19)   well (8)    
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1. The hotel staff went above and beyond to ensure we were cared for.
"Fabulous service; Wonderful location " Read full review on TripAdvisor   5/22/2012 Vote      
2. The staff was very accommodating, always checking to see that we were taken care of.
"Wonderful stay! " Read full review on TripAdvisor   5/20/2012 Vote      
3. A little care goes a long way.
"Fabulous hotel " Read full review on TripAdvisor   5/16/2012 Vote      
4. Laura from guest care e-mailed the week before to ask if we requested anything before our trip which I thought was lovely.
"Fabulous hotel " Read full review on TripAdvisor   5/16/2012 Vote      
5. Then there was the gorgeous Domingo on the concierge desk who went out of his way to get me a decent ride to the airport and every time I had a panic about getting my international connection at JFK he would say 'never mind Ms Margaret you sit down and I will take care of that' and he did.
"Left the Marriott for dead " Read full review on TripAdvisor   4/29/2012 Vote      
6. The service staff was always ready to help out with anything, like when I bought a video game for my daughter but in the store they forgot to remove the lock box that contained it, and since I was travelling with no tools I had to ask the front desk for help, they called a maintenance guy and he took care of it right away.
"Excellent customer service and best location! " Read full review on TripAdvisor   2/24/2012 Vote      
7. We worked out a solution and I can't say enough about how they took care of me.
"Great customer service " Read full review on TripAdvisor   2/22/2012 Vote      
8. They handled it with great confidence and let me know from the beginning that I would be taken care of.
"Great customer service " Read full review on TripAdvisor   2/22/2012 Vote      
9. Bathroom was well appointed, kept up, and had wonderful Neutrogena care products.
"Excellent Experience. 5 Stars All The Way! " Read full review on TripAdvisor   2/5/2012 Vote      
10. The staff was efficient and took care of all details.
"Great location, very efficient service " Read full review on TripAdvisor   1/24/2012 Vote      
   
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