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Out of 10

Grand Hyatt Kauai Resort and Spa

Average Price: $494  
 
Hotel Class:
1571
Poipu, 00000 View map  
5-Star Hotel Rank: 1 of 1
Average review rating: 4.41
OpinionWell Value Index: 6
Traveler reviews analyzed: MyTravelGuide (14) , TripAdvisor (1458)
SAFE TO BOOK ? (0/5 issues found)
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Helpful
Appears in 400 comments. 
The following words were used in comments with Helpful:
concierge (70)   desk (37)   dinner (12)   employee (13)   extremely (32)   friendly (102)   good (16)   great (15)   hotel (46)   most (14)   need (15)   nice (28)   not (31)   pool (20)   resort (19)   room (28)   service (35)   staff (154)   trip (14)   valet (22)    
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1. A very personable young woman named Maleika checked us in and everyone we came in contact with at the hotel was equally as friendly and helpful.
"Fabulous! " Read full review on TripAdvisor   5/19/2012 Vote      
2. Everyone was helpful our room was great.
"Amazing " Read full review on TripAdvisor   5/14/2012 Vote      
3. I'm not inferring that things don't always go as planned but I know from years of travel experience that a smile and positive tone will almost always help solve a problem.
"The Only Luxury Resort in Poipu " Read full review on TripAdvisor   5/12/2012 Vote      
4. The front desk staff are extremely friendly and helpful and are always on hand to offer assistance.
"The Only Luxury Resort in Poipu " Read full review on TripAdvisor   5/12/2012 Vote      
5. The staff here was very courteous, friendly and helpful.
"Wow!!! " Read full review on TripAdvisor   5/11/2012 Vote      
6. Every staff person was friendly and helpful.
"Just plain awesome! Worth it! " Read full review on TripAdvisor   5/10/2012 Vote      
7. In fact, the bellman warned us when he helped us to our room that our kids should definitely NOT boogie board on the hotel beach or they could end up in the hospital.
"Excellent hotel - only the beach was slightly disappointing " Read full review on TripAdvisor   4/24/2012 Vote      
8. Very well maintained and the staff was extremely nice and helpful.
"Excellent hotel - only the beach was slightly disappointing " Read full review on TripAdvisor   4/24/2012 Vote      
9. The concierges were extremely helpful in booking day excursions.
"Highest Standard of Service " Read full review on TripAdvisor   4/23/2012 Vote      
10. The conceirge was very capable in helping us make the arrangements for our zip line excursion, sunset dinner sail, luaui, helicopter tour, and flying to Honolulu to swim with the dolphins at Sea Life Park.
"A Trip to Paradise " Read full review on TripAdvisor   4/21/2012 Vote      
   
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