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Rank
5th
Out of 453

Sheraton Dallas Hotel

Average Price: $192  
 
Hotel Class:
400 NORTH OLIVE STREET DALLAS
Dallas, View map  
3-Star Hotel Rank: 2 of 88
Average review rating: 3.29
OpinionWell Value Index: 5
Traveler reviews analyzed: MyTravelGuide (11) , Travelocity (1) , TripAdvisor (552) , YahooTravel (50)
SAFE TO BOOK ? (2/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Cares
Appears in 38 comments. 
The following words were used in comments with Cares:
area (2)   baby (2)   better (2)   busy (2)   comfortable (2)   computer (2)   customer (3)   extra (3)   friendly (4)   guest (4)   hotel (13)   housekeeping (2)   need (4)   not (7)   problem (2)   room (6)   staff (4)   super (2)   weekends (2)   well (3)    
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1. Everyone's best friend, but never intrusive, he takes care of everything you need in the morning.
"Large Hotel, But Big on Service " Read full review on TripAdvisor   5/18/2012 Vote      
2. His name is Ben Daysson and he made sure that we were taken care of - our libations were always full and he was extremely enthusiastic to take care of us.
"Love the waiter " Read full review on TripAdvisor   3/23/2012 Vote      
3. I gave the maid a couple of dollars and asked her to get two more, as well as another set of towels, and she did take care of it.
"Bait and Switch " Read full review on TripAdvisor   3/10/2012 Vote      
4. Once in my room, the housekeeping staff especially Charlotte Jones, took extra care making sure everything was perfect.
"great helpful staff " Read full review on TripAdvisor   2/26/2012 Vote      
5. If i had any problems these 3 guys are the people to go to because in my opinion they took care of me.
"Awsome hotel " Read full review on TripAdvisor   2/19/2012 Vote      
6. he will take great care of you.
"Do they wear capes under their jackets???? " Read full review on TripAdvisor   2/9/2012 Vote      
7. I went to Baylor University hospital ER (excellent care btw) after 5 hours I returned to my hotel room.
"CONCIERGE DAN MACEY TO THE RESCUE " Read full review on TripAdvisor   2/2/2012 Vote      
8. I had to have my bank spend half an hour on the phone with various people at the Sheraton to get that taken care of.
"Bad customer service at management level " Read full review on TripAdvisor   1/26/2012 Vote      
9. Even the kind woman at my bank commented on the attitude everyone she spoke with at the Sheraton seemed to have -- it seemed they didn't really care, she said.
"Bad customer service at management level " Read full review on TripAdvisor   1/26/2012 Vote      
10. When I checked in, the hotel had no record of the pre-pay, so I assumed someone had forgotten to take care of it.
"Bad customer service at management level " Read full review on TripAdvisor   1/26/2012 Vote      
   
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