Hyatt Regency Boston, Boston, Prompt

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Rank

42nd

Out of 197

Hyatt Regency Boston	Average Daily Rate: NA Check Rates

Hotel Class:

1 Avenue De Lafayette

Boston, 02111 View map

4-Star Hotel Rank: 27 of 38
Average review rating: 3.82

OpinionWell Value Index: NA

Traveler reviews analyzed: BedBugRegistry (3) , Expedia (37) , Travelocity (18) , TripAdvisor (251) , YahooTravel (31)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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accommodating (7) adequate (7) attentive (7) beautiful (14) best (31) better (43) big (28) cares (14) cheaper (9) clean (124) cleanliness (6) comfortable (72) comfy (9) convenient (33) cool (7) correct (7) courteous (5) decent (22) efficient (6) enjoyable (8) excellent (48) exceptional (14) fantastic (14) fast (9) free (51) fresh (12) friendly (85) good (159) great (193) happy (8) helpful (87) huge (11) liked (65) love (17) new (17) nice (156) perfect (18) pleasant (21) pleased (8) plenty (19) positive (10) professional (15) prompt (7) quiet (25) reasonable (18) responsive (6) soft (6) spacious (22) welcoming (7) wonderful (23)

Prompt

Appears in 11 comments.

The following words were used in comments with Prompt:
bed (2) hotel (4) order (2) room (5) service (4) staff (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Staff was friendly, prompt and got all my requests right the first time.

"Business as usual during construction " Read full review on TripAdvisor 5/13/2012 Vote

2. The room service is prompt and reliable.

"Solid choice but consider the location " Read full review on TripAdvisor 3/8/2012 Vote

3. Charles responded very promptly and assured me that he would accommodate my request as best he could.

"Charles Foster is a star... " Read full review on TripAdvisor 10/26/2011 Vote

4. When I made management aware of the many many little things (from soft beds and bedboards that only cover 2/3 of the bed to torn linnen, dirty rooms to insufficient towels) they acted promptly but every time one thing was resolved another anoyance occured.

"Average hotel, great management, let down by the staff and age of hotel " Read full review on TripAdvisor 5/9/2011 Vote

5. This prompted me to book this hotel.

"Courteous staff and good location " Read full review on TripAdvisor 3/31/2011 Vote

6. Foster a few emails asking questions about the hotel, and he responded in a courteous and prompt fashion.

"Courteous staff and good location " Read full review on TripAdvisor 3/31/2011 Vote

7. When I called - they were prompt to send someone quickly - and the turndown staff does a great job of refreshing the room and bathroom.

"Almost a home run - so close that I would have given it 4.5 score " Read full review on TripAdvisor 3/27/2011 Vote

8. The room was comfortable and serviced promptly.

"Would return for sure " Read full review on Expedia 9/8/2009 Vote

9. I accidentally left some belongings behind and after contacting the hotel, the items were promptly sent to me.

"Nice place " Read full review on Travelocity 9/1/2009 Vote

10. Overall, the service was prompt and excellent and we only had one complaint: one night we ordered room service and it took them three tries to get one portion of our order correct.

"Excellent Service and Great Experience " Read full review on Expedia 7/8/2009 Vote