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Rank
19th
Out of 56

South Beach Marriott

Average Daily Rate: NA  
 
Hotel Class:
161 Ocean Drive
Miami Beach, 33139 View map  
3-Star Hotel Rank: 11 of 35
Average review rating: 4.25
OpinionWell Value Index: NA
Traveler reviews analyzed: Expedia (42) , MyTravelGuide (81) , Travelocity (2) , TripAdvisor (147)
SAFE TO BOOK ? (0/5 issues found)
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Helpful
Appears in 63 comments. 
The following words were used in comments with Helpful:
airport (5)   beach (9)   beauty (4)   concierge (4)   desk (8)   extremely (5)   friendly (17)   hotel (17)   housekeeping (4)   informative (4)   love (4)   management (4)   need (4)   nice (12)   not (9)   pleasant (4)   pool (8)   room (8)   service (3)   staff (33)    
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1. The minute we got off our cab the guys helped us with our bags and even took them up to our room.
"CAN'T WAIT TO GO BACK " Read full review on TripAdvisor   7/8/2010 Vote      
2. We start to follow the bell hop who did not offer to help one girl with her bags.
"All in all... stay somewhere else. " Read full review on TripAdvisor   6/22/2010 Vote      
3. the hotel will help u with your ride back to the airport, $32 bucks (plus add tip please, its hot down there) and u get a ride to the airport, same for going to the hotel from airport, not complicated and the ride is quick, like 15 minutes, many things to do, or just walk around down by the light house life guard station, there is a whole other world at the bottom of south beach, people walking and biking and dogs and pictures to take and parks, it was nice.
"hotel & employee's are great, food expensive...but loved it...beautiful waters " Read full review on TripAdvisor   6/10/2010 Vote      
4. really appreciated that she cares, talk to her u will see, she is nice and friendly and helpful.
"hotel & employee's are great, food expensive...but loved it...beautiful waters " Read full review on TripAdvisor   6/10/2010 Vote      
5. If u need help with anything to do with the pool or the beach SOPIA is your girl, she works for the Company that does the pool and beach needs and she can help u with anything u need, she is very good at her job, just watch her at the pool.
"hotel & employee's are great, food expensive...but loved it...beautiful waters " Read full review on TripAdvisor   6/10/2010 Vote      
6. I called later that same day, hoping a different person would be there and could help me.
"Not worth the money you'll spend. " Read full review on TripAdvisor   6/1/2010 Vote      
7. The staff was nice and the bell boy was very helpful.
"Very Nice-great location " Read full review on TripAdvisor   5/14/2010 Vote      
8. Staff was very helpful.
"Nice hotel...but expensive " Read full review on TripAdvisor   5/12/2010 Vote      
9. I was told the same thing by the 1-800 Marriott customer service people, who said there was nothing they could do to help.
"BAD customer service, otherwise nice " Read full review on TripAdvisor   4/5/2010 Vote      
10. The guy at the front desk was very rude, saying that since we couldn't remember the names of the people we had confirmed with over the phone, there was nothing they would do to help us, saying that they were 'overbooked'.
"BAD customer service, otherwise nice " Read full review on TripAdvisor   4/5/2010 Vote      
   
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