The Grove Isle Hotel & Spa, Coconut Grove, Pleased

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OpinionWell
Rank

2nd

Out of 8

The Grove Isle Hotel & Spa	Average Price: $401 Check Rates

Hotel Class:

4 Grove Isle Drive

Coconut Grove, 33133 View map

4-Star Hotel Rank: 2 of 3
Average review rating: 3.89

OpinionWell Value Index: 10

Traveler reviews analyzed: Expedia (33) , Travelocity (5) , TripAdvisor (136)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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accommodating (5) attentive (10) awesome (4) beautiful (48) beautifully (6) best (12) better (20) big (8) breathtaking (6) cares (12) clean (31) comfortable (19) convenient (3) decent (6) delicious (11) efficient (3) enjoyable (5) excellent (20) exceptional (16) fabulous (9) fantastic (10) first class (3) free (13) fresh (5) friendly (18) good (54) gorgeous (8) great (82) happy (3) helpful (24) impressed (3) liked (53) love (33) lush (5) luxurious (5) new (12) nice (61) perfect (13) perfectly (4) pleasant (8) pleased (4) positive (7) professional (8) quiet (11) reasonable (4) spacious (12) superb (3) tasteful (3) welcoming (4) wonderful (24)

Pleased

Appears in 11 comments.

The following words were used in comments with Pleased:
lacking (2) night (2) please (11) service (2) sheets (2)

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1. please double check your reservations.

"Spa Weekend " Read full review on TripAdvisor 4/18/2012 Vote

2. We had a couple of instances like this and it pleased me everytime.

"One bad apple... " Read full review on TripAdvisor 10/14/2011 Vote

3. However I am not pleased with the hotel spa's lack of customer service oriented individuals.

"The Spa Ruined My First Year Anniversary " Read full review on TripAdvisor 5/22/2011 Vote

4. Fortunately, I have a loving wife and she was just pleased with my attempt to make it a memorable time.

"The Spa Ruined My First Year Anniversary " Read full review on TripAdvisor 5/22/2011 Vote

5. I was disgusted as there was a lack of compassion and above all a resolution to please a client.

"The Spa Ruined My First Year Anniversary " Read full review on TripAdvisor 5/22/2011 Vote

6. for the rate of $329 a night please go to the ritz,four seasons,mandarin,conrad,viceroy or even a motel 8, i know you will get much better service from them.

"WORST STAY EVER..HORRIBLE!! " Read full review on TripAdvisor 4/5/2011 Vote

7. The sheets of the bed were old and the top sheet had a tear, I asked for extra towels and was told to please wait about an hour because they are drying,This was all on the first night.

"WORST STAY EVER..HORRIBLE!! " Read full review on TripAdvisor 4/5/2011 Vote

8. We declined since we had somewhere else to go and told the girl that he had all of our contact information and to please have him contact us.

"ruined mother's day " Read full review on TripAdvisor 6/4/2010 Vote

9. But, we specifically asked them to please wait for us to solve the corporate card issues before charging or asking for an authorization.

"Incompetent administrative staff caused major trouble with credit card " Read full review on TripAdvisor 11/30/2009 Vote

10. Family stayed as well and they were extremely pleased with their rooms.

"Paradise in Miami " Read full review on TripAdvisor 2/3/2009 Vote