The Grove Isle Hotel & Spa, Coconut Grove, Pleasant

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OpinionWell
Rank

2nd

Out of 8

The Grove Isle Hotel & Spa	Average Price: $401 Check Rates

Hotel Class:

4 Grove Isle Drive

Coconut Grove, 33133 View map

4-Star Hotel Rank: 2 of 3
Average review rating: 3.89

OpinionWell Value Index: 10

Traveler reviews analyzed: Expedia (33) , Travelocity (5) , TripAdvisor (136)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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accommodating (5) attentive (10) awesome (4) beautiful (48) beautifully (6) best (12) better (20) big (8) breathtaking (6) cares (12) clean (31) comfortable (19) convenient (3) decent (6) delicious (11) efficient (3) enjoyable (5) excellent (20) exceptional (16) fabulous (9) fantastic (10) first class (3) free (13) fresh (5) friendly (18) good (54) gorgeous (8) great (82) happy (3) helpful (24) impressed (3) liked (53) love (33) lush (5) luxurious (5) new (12) nice (61) perfect (13) perfectly (4) pleasant (8) pleased (4) positive (7) professional (8) quiet (11) reasonable (4) spacious (12) superb (3) tasteful (3) welcoming (4) wonderful (24)

Pleasant

Appears in 12 comments.

The following words were used in comments with Pleasant:
amenity (2) helpful (4) hotel (4) lobby (2) old (2) room (2) staff (4) surprise (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Not only was their communication prior to me arriving pleasant, but we loved our massages and facials and everyone there was very helpful and professional.

"The overall management of this hotel is very poor " Read full review on TripAdvisor 10/23/2011 Vote

2. The rest of the staff was great and eagerly would go beyond the call of duty to make sure the stay was pleasant.

"One bad apple... " Read full review on TripAdvisor 10/14/2011 Vote

3. The hotel is very private, the staff extremely pleasant and the setting was just beautiful.

"A great kept secret! " Read full review on TripAdvisor 9/18/2011 Vote

4. Thank you for making a 2 days business trip very pleasant.

"My favorite place in the world, favorite place! " Read full review on TripAdvisor 7/25/2011 Vote

5. I was help by an employee by the name of Aura at the front counter she was very pleasant and helpful.

"Beautiful Place to stay and eat " Read full review on TripAdvisor 5/18/2011 Vote

6. The only people who were pleasant were the valet staff and the servers at the restaurant, tips, of course.

"Worst Customer Service I have ever experienced " Read full review on TripAdvisor 2/13/2011 Vote

7. Staff is pleasant but poorly trained.

"Great location, horrible hotel & worst high-priced restaurant in Miami " Read full review on TripAdvisor 1/17/2010 Vote

8. The service throughout the hotel was very pleasant and helpful.

"beautiful and relaxing " Read full review on Expedia 8/22/2009 Vote

9. I was pleasantly surprised and this exceeded my expectation.

"Fantastic little secret oasis " Read full review on Expedia 3/11/2008 Vote

10. The outside of the hotel looks old and tired but open entering I was pleasantly surprised with the lobby and room amenities.

"More than meets the eye but a bit tired " Read full review on TripAdvisor 1/14/2007 Vote