The Grove Isle Hotel & Spa, Coconut Grove, Cares

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OpinionWell
Rank

2nd

Out of 8

The Grove Isle Hotel & Spa	Average Price: $401 Check Rates

Hotel Class:

4 Grove Isle Drive

Coconut Grove, 33133 View map

4-Star Hotel Rank: 2 of 3
Average review rating: 3.89

OpinionWell Value Index: 10

Traveler reviews analyzed: Expedia (33) , Travelocity (5) , TripAdvisor (136)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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accommodating (5) attentive (10) awesome (4) beautiful (48) beautifully (6) best (12) better (20) big (8) breathtaking (6) cares (12) clean (31) comfortable (19) convenient (3) decent (6) delicious (11) efficient (3) enjoyable (5) excellent (20) exceptional (16) fabulous (9) fantastic (10) first class (3) free (13) fresh (5) friendly (18) good (54) gorgeous (8) great (82) happy (3) helpful (24) impressed (3) liked (53) love (33) lush (5) luxurious (5) new (12) nice (61) perfect (13) perfectly (4) pleasant (8) pleased (4) positive (7) professional (8) quiet (11) reasonable (4) spacious (12) superb (3) tasteful (3) welcoming (4) wonderful (24)

Cares

Appears in 12 comments.

The following words were used in comments with Cares:
big (3) not (3) staff (2)

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1. He assured me he would bring us another wine to replace the one we truly did not care for.

"Very expensive and didn't quite live up to our expectations! " Read full review on TripAdvisor 1/2/2012 Vote

2. Big shoutout to Nicole who took care of us so pleasently and made sure everything was easy and comfortable.

"Terrific stay " Read full review on TripAdvisor 12/9/2011 Vote

3. They didnt care and were more concerned with their text messages.

"Everything stolen from our room! " Read full review on TripAdvisor 11/16/2011 Vote

4. The young gentleman who took care of us communicated with us as though he's been in the fine dining business for 20 years and didn't look a day over 18.

"The overall management of this hotel is very poor " Read full review on TripAdvisor 10/23/2011 Vote

5. From the front desk to the hosekeeping staff, they anticipated our needs and took excellent care of us.

"Grove Isle is a special retreat! " Read full review on TripAdvisor 9/21/2011 Vote

6. I instantly thought my experience was going to be a bad one until Nicole said we are very sorry sir but I am going to take care of you.

"Words cannot describe how Beautiful this hotel is " Read full review on TripAdvisor 9/17/2011 Vote

7. They should be more careful with the dance floor because it was slippery and I felt no big deal but if an elderly person falls is not going to be funny and the hotel could find them in a big lawsuit.

"Beautiful Place to stay and eat " Read full review on TripAdvisor 5/18/2011 Vote

8. How is the wi-fi free if theres a fee for it?? I asked the supervisor nicole and instead of apologizing for all the inconvenienced i encountered she was very confrontive towards the matter and really had the poor attitude of i dont care.

"WORST STAY EVER..HORRIBLE!! " Read full review on TripAdvisor 4/5/2011 Vote

9. The valet parking guys were over the top nice and I was impressed when using the elevator that the staff would wait until the next (not that I cared).

"100% Approval From Hotel Snob " Read full review on TripAdvisor 2/9/2010 Vote

10. We were too hungry to care (from the night before) so just ate it.

"great hotel / poor food. " Read full review on TripAdvisor 6/29/2008 Vote