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Rank
10th
Out of 91

Sheraton Maui Resort

Average Price: $356  
 
Hotel Class:
2605 Kaanapali ParkWay
Lahaina, 96761 View map  
4-Star Hotel Rank: 5 of 12
Average review rating: 4.19
OpinionWell Value Index: 4
Traveler reviews analyzed: Expedia (145) , Travelocity (13) , TripAdvisor (1529) , YahooTravel (79)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Welcoming
Appears in 76 comments. 
The following words were used in comments with Welcoming:
arrival (11)   bed (4)   desk (11)   friendly (10)   great (4)   helpful (9)   hotel (15)   nice (4)   not (5)   ocean (3)   offers (4)   polite (4)   room (17)   service (8)   staff (27)   upgraded (6)   valet (4)   view (4)   warm (4)   wedding (4)    
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1. Gold Members- As other Tripadvisor Members have pointed out you are promised a 'welcome' gift upon check-in.
"Location is Paradise-Service is Lacking " Read full review on TripAdvisor   5/7/2012 Vote      
2. The hotel staff front the moment you pull in at the valet , to check in personnel, and everyone throughout were genuinely very welcoming and most helpful.
"Excellent Hotel and Prime Location " Read full review on TripAdvisor   5/5/2012 Vote      
3. They give me a lei to welcome me and also offer a changIng room while we are waiting.
"Wonderful location but unhappy with the service as spg gold. Rough start and no housekeeping. " Read full review on TripAdvisor   5/1/2012 Vote      
4. I also had to ask for a welcome shell necklace for my son, it was not offered to any of us.
"Wonderful location but unhappy with the service as spg gold. Rough start and no housekeeping. " Read full review on TripAdvisor   5/1/2012 Vote      
5. Hotel staff:Overall very friendly and welcoming.
"Amazing honeymoon! Worth every penny! " Read full review on TripAdvisor   1/25/2012 Vote      
6. The Service:From the moment we arrived, all staff were welcoming, friendly, and helpful.
"Loved it! " Read full review on TripAdvisor   11/12/2011 Vote      
7. The restaurants roll up the sidewalks at about the same time, unless there is a wedding, in which case you're welcome to listen to their music from your balcony, but good luck getting a drink or some dinner without leaving the hotel.
"Sheraton Kaanapali - average " Read full review on TripAdvisor   11/12/2011 Vote      
8. After checking into our room we were given a personalized note slipped under our door welcoming us to the resort, followed shortly by complimentary box of Caramacs.
"Outstanding Vacation " Read full review on TripAdvisor   11/3/2011 Vote      
9. The staff was welcoming and helpful.
"Sheraton, Maui, HI " Read full review on TripAdvisor   9/29/2011 Vote      
10. When we reached our hotel, we were prompted quickly by the staff and a welcoming 'aloha' with a seashell necklace.
"GORGEOUS AND HEAVENLY STAY A+++++!!! " Read full review on TripAdvisor   9/11/2011 Vote      
   
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