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Rank
10th
Out of 91

Sheraton Maui Resort

Average Price: $356  
 
Hotel Class:
2605 Kaanapali ParkWay
Lahaina, 96761 View map  
4-Star Hotel Rank: 5 of 12
Average review rating: 4.19
OpinionWell Value Index: 4
Traveler reviews analyzed: Expedia (145) , Travelocity (13) , TripAdvisor (1529) , YahooTravel (79)
SAFE TO BOOK ? (0/5 issues found)
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Cares
Appears in 108 comments. 
The following words were used in comments with Cares:
$ (4)   beach (12)   clean (8)   fee (5)   garden (4)   great (7)   hotel (15)   location (8)   management (4)   much (4)   nice (7)   not (12)   ocean (4)   pool (10)   resort (8)   rock (7)   room (24)   staff (10)   water (6)   well (14)    
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1. I also didn't care much for the pool itself and the setup of the pool must have made it difficult for parents to watch their children because we noticed kids swimming all throughout the pool and especially the slide area, which was not visible from the kiddie pool, with no parental supervision (they were too busy sipping on their pina coladas and sunning themselves to care what their kids were doing apparently).
"Didn't care for this hotel - very average " Read full review on TripAdvisor   4/6/2012 Vote      
2. Even with the room mix-up they were nice to us and you could tell that the hotel cared about taking care of the issue.
"Amazing honeymoon! Worth every penny! " Read full review on TripAdvisor   1/25/2012 Vote      
3. There was no apology no one called to make sure everything was taken care or that I was okay, nothing.
"Uncaring Staff " Read full review on TripAdvisor   12/30/2011 Vote      
4. Everything was well taken care of at this hotel.
"Amazing place, amazing holiday " Read full review on TripAdvisor   12/20/2011 Vote      
5. The hotel was located in a perfect spot, right next to black rock where you can snorkel right off the beach and even jump off the top- but be careful climbing up because it gets busy.
"Great Honeymoon! Perfect Location " Read full review on TripAdvisor   12/13/2011 Vote      
6. Personally I didn't care since I was there for the ocean but my 5 year old daughter wanted to go in but it was just too cold.
"Didn't want to come home " Read full review on TripAdvisor   12/3/2011 Vote      
7. The only complaint I have is that one of my belongings went missing after our room was cleaned and nobody really seemed to care just saying if it shows up they will mail it.
"Went for a friends wedding " Read full review on TripAdvisor   11/3/2011 Vote      
8. The toilet backed up as soon as we got there and was taken care of immediately.
"Great Location " Read full review on TripAdvisor   10/31/2011 Vote      
9. I gave feedback to the front desk and the manager and it seemed like they didn't care to hear it.
"TERRIBLE Service & Attitude - Never Again " Read full review on TripAdvisor   10/23/2011 Vote      
10. Pool staff was unattentive and took their time to take care of guests.
"TERRIBLE Service & Attitude - Never Again " Read full review on TripAdvisor   10/23/2011 Vote      
   
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