Phoenix Sheraton, Phoenix, Responsive

OpinionWell's Blog

Home » United States » Arizona » Phoenix Destinations » Phoenix Hotels » Phoenix Sheraton

OpinionWell
Rank

9th

Out of 366

Phoenix Sheraton	Average Price: $144 Check Rates

Hotel Class:

2620 West Dunlap Avenue

Phoenix, 85021 View map

3-Star Hotel Rank: 3 of 62
Average review rating: 3.45

OpinionWell Value Index: 2

Traveler reviews analyzed: YahooTravel (10) , MyTravelGuide (34) , Travelocity (5) , Expedia (35) , TripAdvisor (201)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

acceptable (5) accommodating (12) adequate (4) attentive (8) attractive (4) awesome (10) beautiful (21) best (24) better (21) big (8) cares (17) clean (72) comfortable (56) comfy (14) convenient (16) cool (7) courteous (10) decent (12) efficient (7) enjoyable (5) excellent (29) exceptional (11) fabulous (8) fantastic (6) free (34) friendly (67) fun (11) good (75) great (123) happy (13) helpful (67) huge (13) impressed (8) liked (51) love (17) new (11) nice (101) outstanding (5) perfect (12) pleasant (14) pleased (8) plenty (5) professional (13) prompt (8) quiet (11) reasonable (10) responsive (6) spacious (16) welcoming (15) wonderful (32)

Responsive

Appears in 8 comments.

The following words were used in comments with Responsive:
club (2) good (2) hotel (2) local (3) maintenance (2) management (3) poor (2) problem (2) room (2) staff (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

1. Huh?Because the deal here is, aging facilty aside, that it was local maintenance problems that caused our 'ugh' response.

"Poorly maintained - lackluster management reponse - would not stay again " Read full review on TripAdvisor 2/13/2012 Vote

2. Overdue corporate commitment to property renovation aside, the lack of ownership tone of management response here may also explain why this property is in obvious decline.

"Poorly maintained - lackluster management reponse - would not stay again " Read full review on TripAdvisor 2/13/2012 Vote

3. Given the poor condition of the room on the first visit and lackluster local management response, we canceled our return reservations and stayed elsewhere.

"Poorly maintained - lackluster management reponse - would not stay again " Read full review on TripAdvisor 2/13/2012 Vote

4. The local management response we received when our comments were shared with him may help explain why service process and maintenance here are so poor.

"Poorly maintained - lackluster management reponse - would not stay again " Read full review on TripAdvisor 2/13/2012 Vote

5. Fast- Staff are friendly and responsive- Restaurant and bar are decent, far better than average hotel offerings- pool is large and clean- Guest have access to new pcs and good printers in comfy business center areaIs it a dream vacation.

"Reliable Good Quality Hotel - Not Outstanding but a good safe bet " Read full review on TripAdvisor 5/22/2009 Vote

6. When I asked my family to discribe this hotel the only response I got was "Awesome.

"Awesome!!!!!! " Read full review on Travelocity 8/1/2007 Vote

7. Good response from staff though and eventually was moved to Club Level.

Read full review on MyTravelGuide 2/20/2007 Vote

8. responsive to problems, comfortable rooms with nice work area on club level.

Read full review on MyTravelGuide 6/26/2006 Vote