Phoenix Sheraton, Phoenix, Excellent

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Rank

9th

Out of 366

Phoenix Sheraton	Average Price: $144 Check Rates

Hotel Class:

2620 West Dunlap Avenue

Phoenix, 85021 View map

3-Star Hotel Rank: 3 of 62
Average review rating: 3.45

OpinionWell Value Index: 2

Traveler reviews analyzed: YahooTravel (10) , MyTravelGuide (34) , Travelocity (5) , Expedia (35) , TripAdvisor (201)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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acceptable (5) accommodating (12) adequate (4) attentive (8) attractive (4) awesome (10) beautiful (21) best (24) better (21) big (8) cares (17) clean (72) comfortable (56) comfy (14) convenient (16) cool (7) courteous (10) decent (12) efficient (7) enjoyable (5) excellent (29) exceptional (11) fabulous (8) fantastic (6) free (34) friendly (67) fun (11) good (75) great (123) happy (13) helpful (67) huge (13) impressed (8) liked (51) love (17) new (11) nice (101) outstanding (5) perfect (12) pleasant (14) pleased (8) plenty (5) professional (13) prompt (8) quiet (11) reasonable (10) responsive (6) spacious (16) welcoming (15) wonderful (32)

Excellent

Appears in 31 comments.

The following words were used in comments with Excellent:
bed (2) breakfast (2) conference (2) customer (4) experience (3) facilities (2) food (2) great (3) highway (2) hotel (6) lobby (2) mall (2) nice (2) not (2) quality (2) restful (2) room (6) service (7) staff (7)

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1. I recently chaired a week long education institute at the Crescent and as with the 1st insitute we did there, my personal experience was excellent.

"My 2nd Stay " Read full review on TripAdvisor 5/1/2012 Vote

2. The hotel room could use some updating(bathroom tiles / faucets etc) excellent a/c in the room.

"Hotel is just okay ... " Read full review on TripAdvisor 4/30/2012 Vote

3. This hotel has a nice comfortable lobby, and an excellent Bell-hop/Concierge(Jason was awesome/full of great info) The free Wifi in the lobby was iffy, sometimes didn't work.

"Hotel is just okay ... " Read full review on TripAdvisor 4/30/2012 Vote

4. Lunch was excellent.

"Took a tour of the property and had lunch " Read full review on TripAdvisor 4/29/2012 Vote

5. Customer Service was excellent, rooms were spacious and very clean.

"Sheraton Crescent, Phoenix, Arizona " Read full review on TripAdvisor 4/23/2012 Vote

6. EXCELLENT CONFERENCE SERVICES.

"Arizona Native Business Owner " Read full review on TripAdvisor 4/2/2012 Vote

7. The rooms are very comfy, especially the quality of the beds which is just excellent.

"What a great hotel " Read full review on TripAdvisor 3/15/2012 Vote

8. My event planner Jocelin Messenburg - excellent, my Banquet Captain - Jonathan - excellent, and my AV Guru - Bob - excellent.

"Business Meeting - 2.10.12 - B. Holt " Read full review on TripAdvisor 2/16/2012 Vote

9. I have traveled to many cities in many countries, and this ranks at the top in terms of excellence for customer experience.

"Exceptional Customer Experience " Read full review on TripAdvisor 11/13/2011 Vote

10. The rooms were in perfect shape, the restaurants excellent, the fitness facility top notch and the housekeeping was on time and non-intrusive.

"Exceptional Customer Experience " Read full review on TripAdvisor 11/13/2011 Vote