Phoenix Sheraton, Phoenix, Cares

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Rank

9th

Out of 366

Phoenix Sheraton	Average Price: $144 Check Rates

Hotel Class:

2620 West Dunlap Avenue

Phoenix, 85021 View map

3-Star Hotel Rank: 3 of 62
Average review rating: 3.45

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (35) , MyTravelGuide (34) , Travelocity (5) , TripAdvisor (201) , YahooTravel (10)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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acceptable (5) accommodating (12) adequate (4) attentive (8) attractive (4) awesome (10) beautiful (21) best (24) better (21) big (8) cares (17) clean (72) comfortable (56) comfy (14) convenient (16) cool (7) courteous (10) decent (12) efficient (7) enjoyable (5) excellent (29) exceptional (11) fabulous (8) fantastic (6) free (34) friendly (67) fun (11) good (75) great (123) happy (13) helpful (67) huge (13) impressed (8) liked (51) love (17) new (11) nice (101) outstanding (5) perfect (12) pleasant (14) pleased (8) plenty (5) professional (13) prompt (8) quiet (11) reasonable (10) responsive (6) spacious (16) welcoming (15) wonderful (32)

Cares

Appears in 11 comments.

The following words were used in comments with Cares:
bed (2) guest (2) hotel (4) most (2) nice (2) staff (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The suite I was in had a nice balcony area to sit out and enjoy the warm evenings, but the bed head on my bed was falling off (generally this hotel seemed to lack attention to high standards of care).

"Only an average SPG hotel " Read full review on TripAdvisor 11/2/2011 Vote

2. The staff practically tripped over themselves to care for their guests.

"GREAT service! " Read full review on TripAdvisor 7/21/2011 Vote

3. The staff made sure everything we needed was taken care of and even when checking in about midnight, we had a positive experience.

"Outstanding Service, Great Value " Read full review on TripAdvisor 7/18/2011 Vote

4. Most of our meals were buffet style with just a few choices but a colleague of mine who did not care for the peppers was made a special entree and served with a smile.

"They were the WHOLE package " Read full review on TripAdvisor 2/22/2011 Vote

5. We were graciously greeted and thoroughly taken care of.

"So Much more than I had expected! Will definitely go back! " Read full review on TripAdvisor 1/29/2011 Vote

6. They totally took care of us and were completely accommodating.

"The Best Customer Service and Event Venue I Have Experienced " Read full review on TripAdvisor 1/11/2011 Vote

7. Overall, our rating of the hotel was quite good, so I thought it was impressive that they take that much care with their customer's satisfaction.

"This hotel is better than stated in the reviews! " Read full review on TripAdvisor 5/10/2010 Vote

8. My biggest complaint is beyond the control of the hotel--I just didn't care for the location.

"Pretty good...had a nice stay " Read full review on TripAdvisor 4/18/2010 Vote

9. You would think she would give a care.

"Nice place, bad service " Read full review on TripAdvisor 4/5/2010 Vote

10. Must say, I was a little concerned after seeing recent post from wedding party guest (although a careful read of the website will indicate that the spa is offsite).

"great hotel " Read full review on TripAdvisor 5/28/2008 Vote