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OpinionWell
Rank
60th
Out of 279

Hilton Washington Dc

Average Price: $372  
 
Hotel Class:
1001 16th Street NorthWest
Washington DC, 20036 View map  
4-Star Hotel Rank: 16 of 30
Average review rating: 3.42
OpinionWell Value Index: 2
Traveler reviews analyzed: BedBugRegistry (2) , Expedia (35) , Travelocity (9) , TripAdvisor (513) , YahooTravel (19)
SAFE TO BOOK ? (3/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Professional
Appears in 23 comments. 
The following words were used in comments with Professional:
beauty (2)   courteous (3)   friendly (6)   helpful (2)   hotel (8)   not (3)   pleasant (2)   service (3)   staff (10)   surprise (2)   valet (2)   warmth (2)    
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1. The car valet process was fast, courteous and professional.
"Excellent Location-Very Professional " Read full review on TripAdvisor   4/10/2012 Vote      
2. But the biggest surprise was the quality and warmth of its people, three honorable mentions (unfortunately I did not write down their names), but I hope you can deduct as our stay was from 9 to 11 March 2012: the concierge during the day, made our stay an unforgettable memory, who received us every day in front of the hotel, and gave us much information with such kindness and professionalism, and both buffet breakfast waitresses, they gave us origami recall that the last day, stealing a few tears.
"A pleasure to stay at Capital Hilton! " Read full review on TripAdvisor   4/4/2012 Vote      
3. They are professional and courteous.
"Perfect location-excellent rooms- wonderful staff! " Read full review on TripAdvisor   2/26/2012 Vote      
4. The front desk clerk, Caroline, was so professional and personable, it was a ni great feeling upon check-in.
"REALLY TOOK CARE OF US! " Read full review on TripAdvisor   9/13/2011 Vote      
5. Guest Service Agent, Theresa Thomas, is among the most sincere and professional GSA's that I have met.
"Outstanding Guest Service " Read full review on TripAdvisor   7/11/2011 Vote      
6. Both these employees were patient, friendly and professional.
"Exceptional Customer Focus and Service " Read full review on TripAdvisor   6/16/2011 Vote      
7. on the Sunday morning while I was there and the hotel handled this issue in a professional, thoughtful, and secure manner.
"Perfect location " Read full review on TripAdvisor   6/13/2011 Vote      
8. ) The check-in staff was friendly, professional and accomodating.
"Good weekend rate, great location " Read full review on TripAdvisor   5/1/2011 Vote      
9. Stayed here for a professional conference and was pleasantly surprised.
"Very Nice Stay " Read full review on TripAdvisor   3/17/2011 Vote      
10. All of the staff we encountered were friendly and professional Didn't try the restaurant or bar, as there are many other options nearby.
"Elegant, great location " Read full review on TripAdvisor   9/30/2010 Vote      
   
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