10. After I checked out I went to the door person to get my luggage & car he informed me I had to go back in to get my own luggage, when I got inside Neil the bellperson grabbed my ticket and said is this the luggage were looking for? This suprised me not a hello good afternoon , nothing at all I said I just walked in to get it , come to find out the other guest walked out of the back with her own luggage that was misplaced, now for my luggage , Neil comes out and hands me my bags with no ? Of do I need help with my luggage to the car he took luggage tag off and stood there for his tip , Wich I did give him for bringing to me he could of got more if he atleast offered help to the car.