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Rank
39th
Out of 279

Grand Hyatt Washington Dc

Average Price: $392  
 
Hotel Class:
1000 H Street NorthWest
Washington DC, 20001 View map  
5-Star Hotel Rank: 7 of 12
Average review rating: 3.91
OpinionWell Value Index: 3
Traveler reviews analyzed: BedBugRegistry (2) , Expedia (63) , TripAdvisor (676) , YahooTravel (85)
SAFE TO BOOK ? (2/5 issues found)
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Friendly
Appears in 207 comments. 
The following words were used in comments with Friendly:
bar (8)   breakfast (8)   car (7)   clean (17)   concierge (14)   desk (21)   employee (8)   extremely (9)   good (10)   great (10)   helpful (51)   hotel (47)   kid (8)   location (14)   nice (22)   night (8)   not (19)   room (31)   service (22)   staff (109)    
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1. Shama was so sweet and friendly, always enquiring about our day and remembering from one day to the next what we said we were going to be seeing/doing in DC that day and then asking us how it went etc.
"Excellent Service " Read full review on TripAdvisor   5/24/2012 Vote      
2. Stayed here in Aug 2010 with some friends.
"Impressive Hotel Lobby/Rooms and not too expensive. " Read full review on TripAdvisor   5/20/2012 Vote      
3. All personnel with whom we came in contact went out of their way to be friendly and helpful.
"Fun weekend in D.C. " Read full review on TripAdvisor   5/17/2012 Vote      
4. While expensive ($20 for a glass of merlot and a draft beer) the bartender was friendly and efficient.
"$450 per night - really? " Read full review on TripAdvisor   5/12/2012 Vote      
5. Service was friendly.
"$450 per night - really? " Read full review on TripAdvisor   5/12/2012 Vote      
6. While the club level stuff were friendly, the place is a disaster.
"No Grand in the Hyatt, Maybe a lousy 3 star hotel " Read full review on TripAdvisor   5/11/2012 Vote      
7. The staff were very polite and friendly.
"Enjoyable stay in this hotel. " Read full review on TripAdvisor   5/10/2012 Vote      
8. Kid friendly movies were shown in a conference rooms on Saturday and Sunday nights.
"Nice Hotel, Great Location " Read full review on TripAdvisor   4/13/2012 Vote      
9. Staff is generally friendly and knowledgeable.
"Good location; fair rooms " Read full review on TripAdvisor   4/12/2012 Vote      
10. Now the last part I go outside to get my car & my valet attend asked for my receipt I paid I asked him to wait a minute as I get it out of my bag I had to drag out myself, he asked me 3 more times as I'm trying to get it out, then I asked for his manager I don't wanna be harrased as I'm trying to get out my paperwork, he thins says sir phone for you, how unprofessional, I spoke to his manager by phone, as my car arrives( Jorge ) is the valet who brought my car to me was so nice and friendly he should be the face out there, now my car had grease on the door & I had a white liquid that dripped on my car from the garage during my 1 night stay,Jorge said sorry I did not park it under the dripping spot, he offered to wash it off but I told him I would do it, just offer to fix what you messed up is all I ask for $40.
"Visit cure the bistro only !!!! " Read full review on TripAdvisor   4/11/2012 Vote      
   
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