Home » United States » » Washington DC Destinations » Washington DC Hotels » Willard InterContinental Washington
Back to search results
OpinionWell
Rank
27th
Out of 279

Willard InterContinental Washington

Average Price: $534  
 
Hotel Class:
1401 Pennsylvania Avenue NorthWest
Washington DC, 20004 View map  
5-Star Hotel Rank: 4 of 12
Average review rating: 4.57
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (27) , Travelocity (5) , TripAdvisor (423) , YahooTravel (40)
SAFE TO BOOK ? (0/5 issues found)
Skip Navigation Links
Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Rude
Appears in 17 comments. 
The following words were used in comments with Rude:
arrival (2)   bar (6)   clerk (2)   concierge (2)   desk (2)   extremely (2)   helpful (4)   hotel (7)   lobby (2)   management (2)   night (3)   not (5)   polite (2)   reservation (2)   room (3)   service (2)   staff (5)    
Users can vote for helpful comments, which are saved in the Most helpful section.
Sort by:
See all
1. The only bad thing was our experience in the Round Robin (bar area) very rude bar tenders especially a forgien woman.
"New Years at The Willard " Read full review on TripAdvisor   1/6/2012 Vote      
2. It was also disapointing that the staff were not as helpful as the rest of the hotel and on one occasion the waitress down right rude to a family in front of us.
"Excellent location and mostly helpful staff " Read full review on TripAdvisor   10/18/2011 Vote      
3. When I approached Ali for directions to a nearby pharmacy, he was extremely polite and helpful (he even politely asked another hotel employee who was somewhat rudely bothering him to do something to wait until he was finished helping me).
"Willard redeemed itself! " Read full review on TripAdvisor   10/4/2010 Vote      
4. Low and behold, they found a room, but the desk clerk became even more rude, and my stay was soured.
"Willard redeemed itself! " Read full review on TripAdvisor   10/4/2010 Vote      
5. When I went to check in, the desk clerk was rude, and told me that despite my confirmed reservation, they had no rooms for the first night of my two-night stay.
"Willard redeemed itself! " Read full review on TripAdvisor   10/4/2010 Vote      
6. We were given a standard room and she had left some items for us (very nice) Upon arriving the valet's were rude and the bellhop was even worse.
"Over-rated " Read full review on TripAdvisor   4/6/2010 Vote      
7. But the worst thing was the service i received in the hotel bar with the most rude bar tender ( a lady) who was unhelpful and agressive we were going to dine in the bar but after this we left and went to the W Hotel next door.
"Did not live up to the hype " Read full review on TripAdvisor   10/6/2009 Vote      
8. I agree with the earlier poster who stated that Priority Club members aren't treated fabulously, but they weren't rude.
"If you're interested in sight-seeing, this is the hotel for you... " Read full review on TripAdvisor   6/17/2009 Vote      
9. The matre'd VERY RUDELY informed my husband that he DID NOT have our reservation, they were completely booked and there was pretty much, nothing we could do about it.
"Hotel is amazing-Willard Room was a COMPLETE & TOTAL disappointment! " Read full review on TripAdvisor   2/27/2009 Vote      
10. The service, however, was lacking professionalism and was even rude at times.
"Beautiful historical hotel " Read full review on TripAdvisor   5/3/2008 Vote      
   
About Us | Terms of Use | Privacy Policy | Site Map
Tools for hotel professionals
© 2010 OpinionWell, LLC, All Rights Reserved