Willard InterContinental Washington, Washington DC, Lack

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Rank

27th

Out of 279

Willard InterContinental Washington	Average Price: $534 Check Rates

Hotel Class:

1401 Pennsylvania Avenue NorthWest

Washington DC, 20004 View map

5-Star Hotel Rank: 4 of 12
Average review rating: 4.57

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (27) , Travelocity (5) , TripAdvisor (423) , YahooTravel (40)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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a bit small (5) annoy (2) awful (2) bad (11) bit dated (3) broken (3) chipped (2) complain (8) complaint (12) cramped (3) dated (6) delay (2) dirty (3) disappoint (30) disturbing (5) downside (4) expensive (35) hard (10) hassle (4) horrible (9) ignored (2) inconvenient (6) issue (13) lack (11) lazy (4) loud (6) lousy (2) lukewarm (2) mistake (3) mold (3) nasty (3) negative (13) noise (14) noisy (4) overcharged (2) overpriced (6) peeling (2) poor (13) poorly (2) pricey (15) problem (22) ridiculous (3) rude (12) shock (5) slow (9) smell (3) terrible (6) unfortunate (5) worn (2) wrong (7)

Lack	Appears in 18 comments.

The following words were used in comments with Lack:
bathroom (3) bed (3) cafe (2) comfortable (2) excellent (2) exceptional (2) hotel (4) housekeeping (2) lacking (18) not (2) room (9) service (8) shock (2) shower (2) staff (2) standard (2) well (3) wheelchair (2)

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1. Service this time was also lacking.

"Not as nice as in the past " Read full review on TripAdvisor 2/9/2012 Vote

2. firstly the extensive roadworks out front our bedroom window (not the hotels fault, but they did move us soon as a room was available, thank you, hopefully they are finished now) and the second was the lack of service in Cafe de Parc (all other service contact at the hotel was great except here).

"Great hotel ... great location " Read full review on TripAdvisor 11/28/2011 Vote

3. The shower was huge but lacked water pressure.

"Great Location but needs an Update! " Read full review on TripAdvisor 11/17/2011 Vote

4. Enjoyed room service, found the cafe a little lacking in atmosphere and the outside tables not very comfortable.

"Nice hotel well situated " Read full review on TripAdvisor 9/6/2011 Vote

5. The bed was excellent, nice soft towels, room a little dark (due to lack of lighting) and the bathroom could do with a little updating (I guess that depends which room you book however).

"Nice hotel well situated " Read full review on TripAdvisor 9/6/2011 Vote

6. Again, lack of attention to detail.

"Disappointing " Read full review on TripAdvisor 7/29/2011 Vote

7. The other room was very clean as well however a bit smaller (the hotel is old so completely understand) and what we lacked in space we gained in view.

"Perfect Choice for the 4th of July " Read full review on TripAdvisor 7/11/2011 Vote

8. Aside of the lack of cleanliness, the rooms were well appointed, and the beds were comfortable.

"Spend Your Money Somewhere Else! " Read full review on TripAdvisor 4/4/2010 Vote

9. shocked to the unprofessionalism and lack of communication between staff and departments.

"Spend Your Money Somewhere Else! " Read full review on TripAdvisor 4/4/2010 Vote

10. ) I was shocked to the lack of service that the bell staff was giving.

"Spend Your Money Somewhere Else! " Read full review on TripAdvisor 4/4/2010 Vote