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OpinionWell
Rank
4th
Out of 278

Westin Tucson

Average Price: $247  
 
Hotel Class:
3800 East Sunrise Drive
Tucson, 85718 View map  
4-Star Hotel Rank: 2 of 16
Average review rating: 3.53
OpinionWell Value Index: 4
Traveler reviews analyzed: Expedia (22) , MyTravelGuide (82) , Travelocity (4) , TripAdvisor (614) , YahooTravel (23)
SAFE TO BOOK ? (0/5 issues found)
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Issue
Appears in 33 comments. 
The following words were used in comments with Issue:
cares (2)   charged (2)   condition (2)   guest (3)   hotel (4)   housekeeping (2)   management (2)   most (2)   never (2)   noise (2)   not (4)   park (3)   price (2)   quickly (2)   resort (4)   room (12)   service (2)   trip (3)    
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1. I did have an issue with my toilet that took 2 days to finally solve, but when I went to my room that night, there was a fruit platter and wine waiting for me from the management.
"What a great stay I had..... " Read full review on TripAdvisor   5/16/2012 Vote      
2. The real issu here are the bathrooms.
"Still the best in Tucson but ready for a refresh. " Read full review on TripAdvisor   5/13/2012 Vote      
3. The room had some issues with a noisy air conditioner and a non-working shower head, but they were both resolved quickly.
"Nice place for a family vacation - could use an update though " Read full review on TripAdvisor   3/31/2012 Vote      
4. Every issue I had I explained to them over what I felt was an absurd amount of phone calls.
"Very disappointed " Read full review on TripAdvisor   3/30/2012 Vote      
5. It is not an issue unless you need to see the concierge or go to the restaurant or bar.
"Bait and Switch " Read full review on TripAdvisor   1/5/2012 Vote      
6. At check in Jose Ceballos did an outstanding job of correcting any issues we had with booking errors, adjacent rooms, and price adjusments for empty rooms.
"Wedding at La Paloma " Read full review on TripAdvisor   12/22/2011 Vote      
7. She would reply to my emails quickly and take care of the issues immediately.
"Great hotel for a large conference or family getaway " Read full review on TripAdvisor   10/13/2011 Vote      
8. they asked how our stay was and told me to contact them if I had any issues.
"Great Resort - Better Customer Service " Read full review on TripAdvisor   9/19/2011 Vote      
9. I had an issue checking in but Jose and Jagoda(and another young lady who's name I didn't get) took care of everything.
"Outstanding " Read full review on TripAdvisor   9/16/2011 Vote      
10. At 2am we knew there would be no one available to fix the issue, so we had a fitful rest of the evening, despite the 'heavenly beds'--the tempuratures were more like hell.
"best show of LACK of hospitality! " Read full review on TripAdvisor   6/12/2011 Vote      
   
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