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Rank
4th
Out of 278

Westin Tucson

Average Price: $247  
 
Hotel Class:
3800 East Sunrise Drive
Tucson, 85718 View map  
4-Star Hotel Rank: 2 of 16
Average review rating: 3.53
OpinionWell Value Index: 4
Traveler reviews analyzed: Expedia (22) , MyTravelGuide (82) , Travelocity (4) , TripAdvisor (614) , YahooTravel (23)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Complain
Appears in 18 comments. 
The following words were used in comments with Complain:
big (2)   deal (2)   dirty (2)   hotel (2)   management (4)   much (2)   musty (2)   night (2)   offers (2)   park (2)   rating (2)   resort (4)   responsive (2)   room (10)   service (2)   smell (2)   suite (2)    
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1. I called the front desk at 2 AM to complain about being awoken from the noise.
"Top notch staff, but the facilities need updating. " Read full review on TripAdvisor   3/12/2012 Vote      
2. Some reviewers complained that the rooms were run down.
"Beautiful location, wonderful staff " Read full review on TripAdvisor   11/15/2011 Vote      
3. complained to 3 different managers and you wold think that some kind of 'peace offering' would be given or something more than a 'I don't know' besides my money back in to my account.
"Do not recommend at all!!! Highway robbery " Read full review on TripAdvisor   8/23/2011 Vote      
4. I complained about the room and manager offered me suite room, which has bad odor and dirty carpet.
"Very bad room, Distinct odor in a room, dirty carpet and bath room. " Read full review on TripAdvisor   8/9/2011 Vote      
5. Upon arrival to our room (due to the layout of the resort, one really needs to be taken by golf cart to room in order to find the room as well as get luggage there), we immediately complained of a pervasive musty, dank smell.
"best show of LACK of hospitality! " Read full review on TripAdvisor   6/12/2011 Vote      
6. They also charged for EVERYTHING -- my brother-in-law complained about how much it ended up costing for internet service, something that's pretty standard in most hotels.
"Way overpriced and service was subpar " Read full review on TripAdvisor   3/6/2010 Vote      
7. My room this year was in good shape - no obvious signs of uncleanliness or wear as others have complained about.
"Stay on the Top Floor " Read full review on TripAdvisor   6/26/2009 Vote      
8. Health club access is also included (big deal, its a RESORT) and free parking (again, big deal - there is miles of parking)If you do decide to stay here, I suggest complaining about the resort fee at check out.
"Give La Palmoa a miss... this place needs a renovation BADLY " Read full review on TripAdvisor   12/29/2008 Vote      
9. It was not worth complaining about, but it was certainly noticeable.
"Decent get-away hotel; service is lacking " Read full review on TripAdvisor   8/25/2008 Vote      
10. We called the Resort to let them know and they said they have had no complaints but we know another family called to complain.
"Disaster 4th of July! Don`t eat the Hamburgers!!! " Read full review on TripAdvisor   7/6/2008 Vote      
   
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