Santa Barbara Hotels, Santa Barbara, Complain

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Rank

17th

Out of 107

Santa Barbara Hotels	Average Price: $223 Check Rates

Hotel Class:

17 West Haley Street

Santa Barbara, 93101 View map

2-Star Hotel Rank: 3 of 20
Average review rating: 3.76

OpinionWell Value Index: 3

Traveler reviews analyzed: TripAdvisor (249) , YahooTravel (6) , Travelocity (8) , Expedia (5)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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a bit small (2) annoy (1) annoyance (1) avoid (1) awful (4) bad (10) badly (1) broke (1) broken (1) bug (1) chipped (1) complain (8) complaint (5) dated (3) difficult (2) disappoint (11) disturbing (2) downside (2) expensive (16) hard (6) hassle (2) inconvenient (3) issue (14) lack (3) loud (15) mediocre (2) mold (5) negative (5) noise (51) noisy (21) poor (4) poorly (3) problem (24) rowdy (2) rude (4) slow (1) smell (7) smelly (1) stale (1) stunk (2) terrible (3) tiny (5) uncomfortable (1) unfortunate (5) unpleasant (1) unwashed (1) urine (2) worn (1) worst (4) wrong (2)

Complain

Appears in 11 comments.

The following words were used in comments with Complain:
guest (2) noise (3) room (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Nothing special, can't complain.

"Just good solid, friendly and convenient place to stay in expensive Santa Barabara " Read full review on TripAdvisor 12/29/2011 Vote

2. I called the desk to complain and they came up, only to say that there were no king rooms available.

"Poorly maintained - missing window " Read full review on TripAdvisor 4/25/2011 Vote

3. The last thing I want is to have somebody come the next day and complain about my recommendation.

"Holiday Express- Incredible consistance " Read full review on TripAdvisor 6/7/2010 Vote

4. If neighbors complain about noise from a party or late-arriving guest, they have the right to kick the guest out of the room, no questions asked.

"Clean, comfortable, quiet* room in a very walkable location " Read full review on TripAdvisor 5/18/2010 Vote

5. *Secondly, a number of 1- and 2-star reviews complained about significant noise problems here.

"Clean, comfortable, quiet* room in a very walkable location " Read full review on TripAdvisor 5/18/2010 Vote

6. When we complained in the morning and asked what had been done, the clerk said nothing.

"Management was absent that weekend " Read full review on TripAdvisor 12/30/2008 Vote

7. complaining again ended up with 302.

"Incompetent Staff " Read full review on TripAdvisor 12/14/2008 Vote

8. We complained about all of this and the hotel manager said all of this was acceptable.

"Don`t Stay Here - Rude Staff/No Sound Proofing on Rooms " Read full review on TripAdvisor 10/21/2007 Vote

9. They have a 'good neighbor' policy if someone makes a lot of noise, you can complain about them.

"Stay away from room 212 " Read full review on TripAdvisor 10/28/2006 Vote

10. If a complaint is filed you are expected to pay for the room that is complaining in addition to being asked to leave.

"College Dorm Only Worse " Read full review on TripAdvisor 5/4/2006 Vote