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OpinionWell
Rank
61st
Out of 517

Holiday Inn San Diego

Average Price: $156  
 
Hotel Class:
3900 Old Town Avenue
San Diego, 92110 View map  
3-Star Hotel Rank: 29 of 101
Average review rating: 3.66
OpinionWell Value Index: 5
Traveler reviews analyzed: Expedia (10) , MyTravelGuide (26) , Travelocity (4) , TripAdvisor (150) , YahooTravel (11)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Problem
Appears in 19 comments. 
The following words were used in comments with Problem:
charged (2)   desk (3)   holiday (2)   hotel (5)   inn (2)   not (8)   park (2)   patio (2)   room (3)   walking (2)    
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1. Their website said all work would be done after 9 am, and we did not have any problems.
"Hotel Was Perfect for Anniversary Get-a-way " Read full review on TripAdvisor   9/24/2011 Vote      
2. I contacted the hotel directly and spoke to a Gentleman and he stated cancelling due to this issue would not be a problem and there would be no charge.
"Horriable Customer Service, A bunch of thieves " Read full review on TripAdvisor   9/12/2011 Vote      
3. I questioned them about this on our check out and was advised that the manager would call me to discuss the problems.
"Not good at all for a Holiday Inn, hopefully standards have lifted " Read full review on TripAdvisor   6/5/2011 Vote      
4. The Holiday Inn customer guarantee offers not to charge for accommodation when expectations are not met in regards to problems that can not be fixed.
"Not good at all for a Holiday Inn, hopefully standards have lifted " Read full review on TripAdvisor   6/5/2011 Vote      
5. We called the front desk and they said they would look into the problem.
"Not good at all for a Holiday Inn, hopefully standards have lifted " Read full review on TripAdvisor   6/5/2011 Vote      
6. Additionally, they don't label the food, a problem with those who have allergies or intolerances.
"Conveniently located in Old Town and has all the basics. " Read full review on TripAdvisor   8/26/2010 Vote      
7. The hotel front desk service was always polite and friendly however, a simple problem of having the phone unblocked took three days and was quite frustrating.
"Conveniently located in Old Town and has all the basics. " Read full review on TripAdvisor   8/26/2010 Vote      
8. The first day we went to the zoo they were half a hour late to collect us, not too much of a problem.
"Nice hotel - but with one major problem " Read full review on TripAdvisor   10/2/2009 Vote      
9. If you have a laptop with you, not a problem.
"Friendly staff, but a little far away " Read full review on TripAdvisor   7/26/2009 Vote      
10. It is only a ten to fifteen minute walk to the Trolley or buses, but if you have any problems walking, then you should find something closer.
"OK For A Short Stay " Read full review on TripAdvisor   1/8/2009 Vote      
   
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