Holiday Inn San Diego, San Diego, Complain

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Rank

61st

Out of 517

Holiday Inn San Diego	Average Price: $156 Check Rates

Hotel Class:

3900 Old Town Avenue

San Diego, 92110 View map

3-Star Hotel Rank: 29 of 101
Average review rating: 3.66

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (10) , MyTravelGuide (26) , Travelocity (4) , TripAdvisor (150) , YahooTravel (11)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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a bit small (2) annoy (3) avoid (4) awful (3) bad (12) barely (3) big deal (2) broken (4) complain (6) complaint (2) dated (5) delay (2) difficult (3) dirt (2) dirty (2) disappoint (9) disturbing (2) downside (5) dump (2) expensive (3) filthy (3) frustrated (2) hard (6) hate (3) issue (14) lack (5) loud (2) mess (2) mistake (3) mold (6) negative (3) noise (25) noisy (8) problem (22) rock (4) rude (9) slow (2) smell (10) smelly (2) tear (2) terrible (3) tiny (3) unfortunate (4) unsafe (2) unsure (2) urine (4) weird (2) worn (2) worst (2) wrong (11)

Complain

Appears in 6 comments.

The following words were used in comments with Complain:
desk (3) hotel (3) management (2) room (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. From the time we were picked up at the airport in a free shuttle to being taken back the same way, we had absolutely nothing to complain about.

"Wish we could have stayed longer! " Read full review on TripAdvisor 10/23/2011 Vote

2. (For the complaining that the hotel had no back up generators, I hate to tell you but most hotels of that size do not have any.

"Nice little place - Great Staff " Read full review on TripAdvisor 9/10/2011 Vote

3. The next day upon leaving, we complained to the hotel Manager about the issues with the room and she stated that since we had been offered a new room at 7pm the night before the departure, it was sufficient to address the issue.

"Leaking hotel rooms, poor customer service, horrendous experience. Beware! " Read full review on TripAdvisor 7/29/2011 Vote

4. The next morning we complained and had to check out of our room and leave our bags at the front desk and return in the afternoon check in again and be allocated another room.

"Not good at all for a Holiday Inn, hopefully standards have lifted " Read full review on TripAdvisor 6/5/2011 Vote

5. My husband complained to the desk manager and they were spoken too, but noise still continued.

"Very Noisy Holiday Inn " Read full review on TripAdvisor 4/6/2011 Vote

6. oopm I complained at the front desk.

"Nice hotel - but with one major problem " Read full review on TripAdvisor 10/2/2009 Vote