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OpinionWell
Rank
61st
Out of 517

Holiday Inn San Diego

Average Price: $156  
 
Hotel Class:
3900 Old Town Avenue
San Diego, 92110 View map  
3-Star Hotel Rank: 29 of 101
Average review rating: 3.66
OpinionWell Value Index: 5
Traveler reviews analyzed: Expedia (10) , MyTravelGuide (26) , Travelocity (4) , TripAdvisor (150) , YahooTravel (11)
SAFE TO BOOK ? (0/5 issues found)
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Issue
Appears in 15 comments. 
The following words were used in comments with Issue:
floor (2)   friendly (2)   helpful (2)   hotel (6)   location (2)   nice (2)   night (2)   not (4)   room (7)   staff (2)    
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1. The location is nice and other than the key card issue the hotel is fine.
"A bit disorganized. " Read full review on TripAdvisor   4/24/2012 Vote      
2. The next day, the whole issue started over again.
"A bit disorganized. " Read full review on TripAdvisor   4/24/2012 Vote      
3. This was an ongoing issue the entire stay.
"A bit disorganized. " Read full review on TripAdvisor   4/24/2012 Vote      
4. I contacted the hotel directly and spoke to a Gentleman and he stated cancelling due to this issue would not be a problem and there would be no charge.
"Horriable Customer Service, A bunch of thieves " Read full review on TripAdvisor   9/12/2011 Vote      
5. so get your advise from the 3-11 gal that was her specialtywe had trouble with a reservation the 7-3 lady could have said too bad so sadbut the guy working on the morning we had the issue took control and ta da solved it with expedia on the spot.
"HIGHLY RECOMMEND " Read full review on TripAdvisor   9/12/2011 Vote      
6. The next day upon leaving, we complained to the hotel Manager about the issues with the room and she stated that since we had been offered a new room at 7pm the night before the departure, it was sufficient to address the issue.
"Leaking hotel rooms, poor customer service, horrendous experience. Beware! " Read full review on TripAdvisor   7/29/2011 Vote      
7. The hotel room leaked the 1st day due to issues with the HVAC.
"Leaking hotel rooms, poor customer service, horrendous experience. Beware! " Read full review on TripAdvisor   7/29/2011 Vote      
8. We only had minor issues like the weird bathtub water controls and the fact that the drain stopper in the tub screwed in and out instead of being worked with a leaver.
"Very convenient and friendly " Read full review on TripAdvisor   1/4/2010 Vote      
9. I watched the front desk get yelled at twice over issues I felt were a little silly, regardless Vanessa and Janessa were extremely helpful with directions and shuttle information and the breakfast is definitely an added bonus and surprisingly really tasty.
"Really enjoyed our stay " Read full review on TripAdvisor   10/18/2009 Vote      
10. The only issue that we had was during the check-in process as we had arrived prior to the 4:00 pm check-in time and our room was not ready for us.
"Great Place, Great Location! " Read full review on TripAdvisor   7/29/2009 Vote      
   
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