Hyatt San Diego, San Diego, Complaint

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Rank

26th

Out of 517

Hyatt San Diego	Average Price: $275 Check Rates

Hotel Class:

One Market Place

San Diego, 92101 View map

5-Star Hotel Rank: 3 of 15
Average review rating: 3.71

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (10) , Travelocity (18) , TripAdvisor (1090)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	Recent comments complained about bed bugs.

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Keyword Cloud

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a bit pricey (8) annoy (20) avoid (20) awful (16) bad (57) bed bugs (16) big deal (13) bit dated (9) broken (10) chipped (9) complain (42) complaint (47) dated (44) difficult (17) dingy (8) dirty (40) disappoint (92) disturbing (8) expensive (109) hard (46) hardly (8) hassle (9) horrible (14) inconvenient (9) issue (62) lack (25) loud (57) mediocre (10) mess (8) mistake (9) negative (40) noise (94) noisy (29) outdated (30) outrageous (16) overbook (14) overpriced (32) poor (20) pricey (39) problem (102) ridiculous (20) rude (26) slow (37) smell (35) terrible (27) tiny (17) unfortunate (25) worn (18) worst (20) wrong (31)

Complaint

Appears in 98 comments.

The following words were used in comments with Complaint:
$ (5) area (5) bathroom (6) bed (12) big (5) biggest (4) charged (6) complaints (98) good (4) guest (9) hot (4) hotel (18) need (4) not (11) park (6) room (24) service (4) staff (8) train (5) water (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Overall my stay was fine and I have no real complaints.

"Just average for a Hyatt " Read full review on TripAdvisor 5/12/2012 Vote

2. Our one big complaint was that there was an almost $10 per day charge for wi-fi.

"Nice hotel; ridiculous charge for wi-fi " Read full review on TripAdvisor 5/8/2012 Vote

3. My other complaint was that the advertised queen beds were actually twins.

"Great on the surface, but... " Read full review on TripAdvisor 4/29/2012 Vote

4. I only have a couple of complaints.

"Great on the surface, but... " Read full review on TripAdvisor 4/29/2012 Vote

5. My only complaint once again is the lack of free wi-fi.

"Great stay....again! " Read full review on TripAdvisor 4/24/2012 Vote

6. I have no complaints, location good, beds comfortable and staff friendly.

"Wonderful location " Read full review on TripAdvisor 4/9/2012 Vote

7. My one room complaint is that as we were flipping through the travel magazines in the room, my friend and I came across what appeared to be marijuana stuck on the cover of on of the magazines.

"Great location! " Read full review on TripAdvisor 4/8/2012 Vote

8. My one complaint would be the rather limited selection of restaurants within the hotel, although immediately outside toward the water are several other restaurants.

"Big hotel, but never felt overwhelmed " Read full review on TripAdvisor 4/8/2012 Vote

9. My one complaint is the reservation system.

"If they fixed their reservation system, I'd be a regular. " Read full review on TripAdvisor 3/30/2012 Vote

10. Only complaint: The ladies locker room in the gym is dirty and not well cared for.

"Ostentatious & expensive but good location " Read full review on TripAdvisor 3/29/2012 Vote