Hyatt San Diego, San Diego, Complain

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Rank

26th

Out of 517

Hyatt San Diego	Average Price: $275 Check Rates

Hotel Class:

One Market Place

San Diego, 92101 View map

5-Star Hotel Rank: 3 of 15
Average review rating: 3.71

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (10) , Travelocity (18) , TripAdvisor (1090)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	Recent comments complained about bed bugs.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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a bit pricey (8) annoy (20) avoid (20) awful (16) bad (57) bed bugs (16) big deal (13) bit dated (9) broken (10) chipped (9) complain (42) complaint (47) dated (44) difficult (17) dingy (8) dirty (40) disappoint (92) disturbing (8) expensive (109) hard (46) hardly (8) hassle (9) horrible (14) inconvenient (9) issue (62) lack (25) loud (57) mediocre (10) mess (8) mistake (9) negative (40) noise (94) noisy (29) outdated (30) outrageous (16) overbook (14) overpriced (32) poor (20) pricey (39) problem (102) ridiculous (20) rude (26) slow (37) smell (35) terrible (27) tiny (17) unfortunate (25) worn (18) worst (20) wrong (31)

Complain

Appears in 53 comments.

The following words were used in comments with Complain:
bed (3) better (3) desk (5) expectation (3) free (3) friendly (4) guest (3) hotel (11) management (6) much (3) never (3) nice (3) night (4) noise (3) not (7) park (3) problem (4) room (18) staff (7) train (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. We called down and complained, and they sent someone up.

"Too many things went wrong " Read full review on TripAdvisor 4/29/2012 Vote

2. Many of the conference goers complained about the awful internet connections.

"Too many things went wrong " Read full review on TripAdvisor 4/29/2012 Vote

3. After complaining on the smell, they easily changed us room but give us only a disable access one because they had nothing else.

"Good location and hotel but not a 4 star hotel... " Read full review on TripAdvisor 4/27/2012 Vote

4. Tub faucet was coming away from the wall - I didn't complain, because it didn't affect me at all; but I'd expect better from a Grand Hyatt.

"Stay here, eat elsewhere. " Read full review on TripAdvisor 3/29/2012 Vote

5. Our rooms were assigned by event staff so I can't complain.

"Excellent Staff " Read full review on TripAdvisor 3/26/2012 Vote

6. I complained to front desk evening manager, who was apologetic, and was aware of the room age, etc.

"Worst Chain hotel ever! " Read full review on TripAdvisor 2/29/2012 Vote

7. Had two incidents at the hotel and had to hunt down a manager to complain to.

"Too Big To Be Great " Read full review on TripAdvisor 2/17/2012 Vote

8. I complained and they took the buffet breakfast off the bill for myself and my husband.

"Good Service " Read full review on TripAdvisor 1/30/2012 Vote

9. So off I went to complain only to be told that they changed the program and that it is not an offering anylonger and that I had 'clicked' a button that said I agreed to the charge.

"Why do you charge someone for an early checkin? " Read full review on TripAdvisor 1/4/2012 Vote

10. 95 per 24-hours) but when we complained to the hotel desk, they waived the charge for our entire stay.

"Nice location, but some things need a refresh " Read full review on TripAdvisor 12/13/2011 Vote