DoubleTree by Hilton San Antonio Downtown , San Antonio, Negative

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OpinionWell
Rank

67th

Out of 504

DoubleTree by Hilton San Antonio Downtown	Average Price: $148 Check Rates

Hotel Class:

502 West Cesar E. Chavez (formerly Durango) Blvd.

San Antonio, 78207 View map

3-Star Hotel Rank: 28 of 111
Average review rating: 2.68

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (14) , MyTravelGuide (137) , Travelocity (9) , TripAdvisor (142) , YahooTravel (15)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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All Positive Negative

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abysmal (1) avoid (3) awful (5) bad (17) big deal (2) broken (4) chipped (3) complain (9) complaints (4) condescending (2) dated (3) difficult (3) dirt (2) dirty (18) disappoint (9) disgust (2) expensive (3) fear (2) filthy (3) hard (5) horrible (6) issue (9) lacking (3) loud (5) mad (2) mildew (2) mistake (3) mold (3) nasty (2) negative (5) noise (5) noisy (4) odor (2) outdated (2) overpriced (2) peeling (3) pricey (2) problem (14) rude (8) slow (1) smell (23) terrible (4) uncomfortable (4) unfortunate (3) unfriendly (3) urine (2) was a joke (1) worn (6) worst (8) wrong (4)

Negative

Appears in 7 comments.

The following words were used in comments with Negative:
hotel (4) not (2) reviews (2) trust (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. BTW, the negative balance is in the hundreds.

"HORRIBLE CUSTOMER SERVICE - DAILY! " Read full review on TripAdvisor 8/17/2011 Vote

2. And trust me, it is not a 'hold' - this dollar amount is reflective on my available balance, and now thanks to this hotel, I have a negative balance this morning.

"HORRIBLE CUSTOMER SERVICE - DAILY! " Read full review on TripAdvisor 8/17/2011 Vote

3. Durango - just to make sure I don't trash the wrong place) because although there was slightly negative feedback (who doesn't have complaints now and then), management (I assume it was mgmt) wrote a response and apologized for whatever the problem was.

"Don't Go Near This Place Any Time Soon :-( " Read full review on TripAdvisor 3/3/2010 Vote

4. I had read some of the negative reviews on this hotel after we booked our trip.

"Some Problems " Read full review on TripAdvisor 3/18/2008 Vote

5. Trust me I looked for some of the things that other people were complaining about and could not find anything negative as they did.

"met our expectations " Read full review on TripAdvisor 8/3/2007 Vote

6. Despite the negative reviews printed on this site, we found the hotel to be clean,comfortable and well appointed.

"A Great Hotel " Read full review on TripAdvisor 10/23/2006 Vote

7. After reading the negative ratings on this hotel, I had reservations about staying but now I am extremely pleased with our choice of the Radisson.

"Extremely pleased with our choice of the Radisson! " Read full review on TripAdvisor 5/28/2005 Vote