DoubleTree by Hilton San Antonio Downtown , San Antonio, Issue

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Rank

67th

Out of 504

DoubleTree by Hilton San Antonio Downtown	Average Price: $148 Check Rates

Hotel Class:

502 West Cesar E. Chavez (formerly Durango) Blvd.

San Antonio, 78207 View map

3-Star Hotel Rank: 28 of 111
Average review rating: 2.68

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (14) , MyTravelGuide (137) , Travelocity (9) , TripAdvisor (142) , YahooTravel (15)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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abysmal (1) avoid (3) awful (5) bad (17) big deal (2) broken (4) chipped (3) complain (9) complaints (4) condescending (2) dated (3) difficult (3) dirt (2) dirty (18) disappoint (9) disgust (2) expensive (3) fear (2) filthy (3) hard (5) horrible (6) issue (9) lacking (3) loud (5) mad (2) mildew (2) mistake (3) mold (3) nasty (2) negative (5) noise (5) noisy (4) odor (2) outdated (2) overpriced (2) peeling (3) pricey (2) problem (14) rude (8) slow (1) smell (23) terrible (4) uncomfortable (4) unfortunate (3) unfriendly (3) urine (2) was a joke (1) worn (6) worst (8) wrong (4)

Issue

Appears in 14 comments.

The following words were used in comments with Issue:
breakfast (3) cleanliness (2) desk (3) free (3) noise (2) room (7) unfortunate (2)

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1. The next morning I discussed the issue with employee-Nathan Travisono who offered me a free breakfast and said someone would contact me.

"Soiled Sheets " Read full review on TripAdvisor 2/25/2012 Vote

2. Due to the cleanliness and noise issues with my room, unfortunately I can't recommend staying here.

"Not Recommended " Read full review on TripAdvisor 11/26/2011 Vote

3. Unfortunately, my assigned room had cleanliness and noise issues to the point where I checked out after just a few hours.

"Not Recommended " Read full review on TripAdvisor 11/26/2011 Vote

4. Too many issues to deal with for a 2 day stay.

"Not sure I'd give this hotel another shot. " Read full review on TripAdvisor 8/10/2011 Vote

5. My question is, why give someone room keys to a dirty rm? The neighbors down the hall from us had the same issue.

"Not sure I'd give this hotel another shot. " Read full review on TripAdvisor 8/10/2011 Vote

6. They had some serious issues getting the billing right on my room.

"Lot's of loud parties and poor billing. " Read full review on TripAdvisor 4/24/2011 Vote

7. I was also issued free breakfast vouchers.

"pleasantly surprised with a very enjoyable stay " Read full review on TripAdvisor 3/28/2011 Vote

8. We also had this issue with a set of towels on one day that looked like they had pickle juice stains left on them.

"Superb service from older hotel that tries hard " Read full review on TripAdvisor 5/14/2009 Vote

9. I got tired of changing rooms due to issues with the maintaince at this hotel.

"Awful experience with this hotel " Read full review on Travelocity 3/1/2009 Vote

10. She encouraged me to complain at the desk so I did raise the issue at the front desk.

"Some Problems " Read full review on TripAdvisor 3/18/2008 Vote