DoubleTree by Hilton San Antonio Downtown , San Antonio, Broken

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OpinionWell
Rank

67th

Out of 504

DoubleTree by Hilton San Antonio Downtown	Average Price: $148 Check Rates

Hotel Class:

502 West Cesar E. Chavez (formerly Durango) Blvd.

San Antonio, 78207 View map

3-Star Hotel Rank: 28 of 111
Average review rating: 2.68

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (14) , MyTravelGuide (137) , Travelocity (9) , TripAdvisor (142) , YahooTravel (15)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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abysmal (1) avoid (3) awful (5) bad (17) big deal (2) broken (4) chipped (3) complain (9) complaints (4) condescending (2) dated (3) difficult (3) dirt (2) dirty (18) disappoint (9) disgust (2) expensive (3) fear (2) filthy (3) hard (5) horrible (6) issue (9) lacking (3) loud (5) mad (2) mildew (2) mistake (3) mold (3) nasty (2) negative (5) noise (5) noisy (4) odor (2) outdated (2) overpriced (2) peeling (3) pricey (2) problem (14) rude (8) slow (1) smell (23) terrible (4) uncomfortable (4) unfortunate (3) unfriendly (3) urine (2) was a joke (1) worn (6) worst (8) wrong (4)

Broken

Appears in 15 comments.

The following words were used in comments with Broken:
bed (5) dirty (2) elevator (3) hotel (2) not (2) room (6) service (2) shuttle (2) updated (2)

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1. The hotel needs some updating to the elevators and get rid of the number bed matresses as some are broken.

"Boxing fight " Read full review on TripAdvisor 2/7/2012 Vote

2. For starters, at the Doubletree my room door wouldn't open and the door handle, a lever type, was extremely loose in its socket, so I assumed it was broken.

"Not Recommended " Read full review on TripAdvisor 11/26/2011 Vote

3. We tried to use the computers at the business center and one was broken and the other wouldn't print.

"It's the little things " Read full review on TripAdvisor 11/16/2011 Vote

4. The lock on our door was broken.

"Avoid at all costs " Read full review on TripAdvisor 5/31/2011 Vote

5. Shuttle service, area, lack of security, broken items, peeling paint.

Read full review on MyTravelGuide 8/20/2009 Vote

6. location, cleanliness, not updated,tv remote broken,very noisy ac.

Read full review on MyTravelGuide 8/15/2009 Vote

7. Sleep member bed was broken; 1 bed; bed was like deflated raft.

Read full review on MyTravelGuide 7/30/2007 Vote

8. who knows?) It looked as though our hotel door had been broken but not properly repaired.

Read full review on MyTravelGuide 6/30/2005 Vote

9. Poor quality mattresses (sunken in), broken door lock.

Read full review on MyTravelGuide 6/30/2005 Vote

10. Holes in the sheets, dirty carpet in the room, nonfunctioning AC compressor and missing lightbulbs in the lamps, parts falling off the faucet in the bathroom, inoperative movie service in the room, broken equipment in the exercise room, an inoperative hot tub, no poolside towels despite several requests.

"One of the worst " Read full review on TripAdvisor 4/13/2005 Vote