Sheraton San Antonio, San Antonio, Rude

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Rank

32nd

Out of 504

Sheraton San Antonio	Average Price: $194 Check Rates

Hotel Class:

205 East Houston Street

San Antonio, 78205 View map

3-Star Hotel Rank: 8 of 111
Average review rating: 3.84

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (82) , MyTravelGuide (40) , TripAdvisor (357) , YahooTravel (22)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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a bit small (6) annoy (4) awful (7) bad (17) broken (4) complain (6) complaint (17) cramped (7) dated (7) dirty (15) disappoint (21) disgust (4) downside (8) expensive (27) gross (7) hard (21) hassle (6) hate (4) horrible (4) inconvenient (6) issue (21) loud (15) mediocre (3) mildew (4) mold (11) nasty (3) negative (16) noise (50) noisy (27) outdated (6) outrageous (5) overpriced (4) peeling (4) poor (12) poorly (3) pricey (4) problem (36) ridiculous (5) rock (3) rude (9) slow (6) smell (19) stained (15) terrible (12) tiny (20) too small (3) unfortunate (8) worn (6) worst (7) wrong (5)

Rude	Appears in 10 comments.

The following words were used in comments with Rude:
desk (2) never (4) new (2) nice (2) not (2) personable (2) policy (2) service (3) staff (2) valet (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I've never been treated so rudely but an establishment before; I will never stay at one of their properties or recommend them to anyone.

"HORRIBLE SERVICE! " Read full review on TripAdvisor 1/17/2012 Vote

2. The hotel may be nice but I experienced nothing but RUDE and SNOBBY employees.

"HORRIBLE SERVICE! " Read full review on TripAdvisor 1/17/2012 Vote

3. But when i called the day before to confirm that all the details were in lined the person i spoke to was some what rude, and very short, she also explaned how there new policy under thier new management was to charge for all extras, and they would no longer be free.

"Nickel and Dime you to death " Read full review on TripAdvisor 6/15/2011 Vote

4. I have never experienced such rude service.

"Rude Staff " Read full review on TripAdvisor 12/11/2010 Vote

5. Staff was rude and then never came.

"Stains, awful service, and hair baked in food " Read full review on TripAdvisor 6/4/2010 Vote

6. In fact were a little rude about the entire thing.

"Horrible Service " Read full review on TripAdvisor 3/19/2010 Vote

7. Service Level:The parking attendant staff was rude as they assumed we could not afford the valet for $22 for our Chevy Malibu.

"Disappointed Service & Property " Read full review on TripAdvisor 1/4/2010 Vote

8. the lobby customer service mgr is extremely rude,she will tell you she has been working there for 6 years and knows all the company policies and procedures.

"Dirty room,noise from traffic all night " Read full review on YahooTravel 10/28/2009 Vote

9. The front desk person came to our table and was very rude in asking "Is there a problem" She make us feel like we were problematic.

"Not what I expected. " Read full review on Expedia 10/14/2009 Vote

10. The valet guys were very nice and helpful, but the night desk workers were very rude and I felt they could care less if I stayed there or not.

"Nice, but check other prices too " Read full review on Expedia 8/22/2006 Vote