Sheraton San Antonio, San Antonio, Complain

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Rank

32nd

Out of 504

Sheraton San Antonio	Average Price: $194 Check Rates

Hotel Class:

205 East Houston Street

San Antonio, 78205 View map

3-Star Hotel Rank: 8 of 111
Average review rating: 3.84

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (82) , MyTravelGuide (40) , TripAdvisor (357) , YahooTravel (22)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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a bit small (6) annoy (4) awful (7) bad (17) broken (4) complain (6) complaint (17) cramped (7) dated (7) dirty (15) disappoint (21) disgust (4) downside (8) expensive (27) gross (7) hard (21) hassle (6) hate (4) horrible (4) inconvenient (6) issue (21) loud (15) mediocre (3) mildew (4) mold (11) nasty (3) negative (16) noise (50) noisy (27) outdated (6) outrageous (5) overpriced (4) peeling (4) poor (12) poorly (3) pricey (4) problem (36) ridiculous (5) rock (3) rude (9) slow (6) smell (19) stained (15) terrible (12) tiny (20) too small (3) unfortunate (8) worn (6) worst (7) wrong (5)

Complain

Appears in 7 comments.

The following words were used in comments with Complain:
night (2) room (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Okay, enough about the Trip Advisor complainers.

"Exceeded all expectation " Read full review on TripAdvisor 9/14/2011 Vote

2. We were 8 people in two rooms and since we were staying only one more night, I complained and asked for a comp of the room, which I received.

"Elegant - but filthy " Read full review on TripAdvisor 6/20/2009 Vote

3. We stayed 3 nights & I never had a thing to complain about.

"The Friendliest Sheraton " Read full review on TripAdvisor 9/8/2008 Vote

4. I`m a sound sleeper and I don`t normally complain, but potential guests need to know of this issue.

"Street noise " Read full review on TripAdvisor 3/28/2008 Vote

5. OK, picky travelers will likely complain that the bathroom amentities are a bit cheap - low-quality standard-issue towels and Hampton Inn-level soaps and shampoos are given here, rather than the great stuff I took home with me from the Sheraton in Salzburg.

"The Gunter- Surpassed My Expectations " Read full review on TripAdvisor 5/25/2007 Vote

6. Many reviews complain about the parking issue at the hotel.

"Excellent Service & Location " Read full review on TripAdvisor 5/6/2007 Vote

7. Many of us complained we did not get the wake up calls we`d requested.

"Gunter Hotel Dirty and Disorganized " Read full review on TripAdvisor 10/4/2004 Vote