Holiday Inn Raleigh, Raleigh, Rude

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Rank

4th

Out of 119

Holiday Inn Raleigh	Average Price: $126 Check Rates

Hotel Class:

1707 Hillsborough Street

Raleigh, 27605 View map

3-Star Hotel Rank: 2 of 21
Average review rating: 3.33

OpinionWell Value Index: 8

Traveler reviews analyzed: Expedia (3) , MyTravelGuide (43) , Travelocity (8) , TripAdvisor (104) , YahooTravel (5)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Rude	Appears in 7 comments.

The following words were used in comments with Rude:
desk (3) staff (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Staff was very rude, went back the next morning to talk with the front desk about the problem and was told the manager was in meeting all day when I said I wanted to talk with him.

"Not the same southern hospitality we got on the rest of our trip or quality " Read full review on TripAdvisor 8/25/2010 Vote

2. But Really? How rude2.

"poor customer service, poor upkeep, hope to not stay again.... " Read full review on TripAdvisor 5/4/2010 Vote

3. Specifically, we were shocked by how rude one of the female staff members was.

"Wow - very poor customer service at the front desk!! " Read full review on TripAdvisor 12/7/2009 Vote

4. She was very condescending while we were checking in, and then we overheard her being rude to other guests, both during check-in and while on the phone.

"Wow - very poor customer service at the front desk!! " Read full review on TripAdvisor 12/7/2009 Vote

5. I have traveled extensively for business, and have never encountered staff as rude as at the front desk of the Brownstone.

"Wow - very poor customer service at the front desk!! " Read full review on TripAdvisor 12/7/2009 Vote

6. But, the front desk staff members were rude, literally from the time that we entered the front door of the hotel.

"Wow - very poor customer service at the front desk!! " Read full review on TripAdvisor 12/7/2009 Vote

7. How come we were not allowed in?And the clerk asked me a question - Sir, have you been to a restaurant before? It was rude and impolite.

"Unpleasant experience " Read full review on TripAdvisor 3/25/2005 Vote