Holiday Inn Raleigh, Raleigh, Complaint

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Rank

4th

Out of 119

Holiday Inn Raleigh	Average Price: $126 Check Rates

Hotel Class:

1707 Hillsborough Street

Raleigh, 27605 View map

3-Star Hotel Rank: 2 of 21
Average review rating: 3.33

OpinionWell Value Index: 8

Traveler reviews analyzed: Expedia (3) , MyTravelGuide (43) , Travelocity (8) , TripAdvisor (104) , YahooTravel (5)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complaint

Appears in 8 comments.

The following words were used in comments with Complaint:
breakfast (2) clerk (2) complaints (8) desk (5) experience (2) good (2) night (2) room (4) service (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. ' Her voice had an attitude, and you can tell she had had this complaint before.

"beware of the heating and cooling systems " Read full review on TripAdvisor 7/21/2011 Vote

2. Our only complaint came the first night.

"This is a fun hotel, close to everything, good restaurant and the beds are Heavenly! " Read full review on TripAdvisor 1/27/2011 Vote

3. Note on registration said ' you don't get a suite for $xx' Obviously Know when people are using Priceline, and were tired of complaints from people getting discount rooms.

"poor customer service, poor upkeep, hope to not stay again.... " Read full review on TripAdvisor 5/4/2010 Vote

4. We had no complaints or concerns from any of the guests in our party.

"My experience with the Brownstone Hotel and staff was phenomenal! " Read full review on TripAdvisor 10/15/2009 Vote

5. My major complaint was the lack of staff mainly at the front desk and complete failure to address or even return a phone call concerning double billing my room charge.

"Not a good experience " Read full review on Expedia 5/19/2009 Vote

6. Really no complaints, and it`s in a good area with plenty of bars and restaurants just a short hop.

"A little worn but did the job " Read full review on TripAdvisor 9/26/2008 Vote

7. Pros:Good foodNice experience getting breakfast for room service and promptGood television reception with large screenNice desk for me to work on my computerVery spacious roomSpacious bathroomGood cleaning serviceFront desk clerks were always very politeWhen I made a noise complaint at night, the front desk took care of it right awayLarge tub in bathroomGood experience with room service for breakfast each morningEasy check-in.

"Too Noisy- Will Not Return " Read full review on TripAdvisor 12/6/2006 Vote

8. So i went up to the front desk and told the clerk/manager there i wanted to lodge a complaint.

"Unpleasant experience " Read full review on TripAdvisor 3/25/2005 Vote