Philadelphia Sheraton, Philadelphia, Problem

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Rank

55th

Out of 177

Philadelphia Sheraton	Average Price: $149 Check Rates

Hotel Class:

4101 B Island Avenue

Philadelphia, 19153 View map

3-Star Hotel Rank: 31 of 57
Average review rating: 2.86

OpinionWell Value Index: 2

Traveler reviews analyzed: MyTravelGuide (683) , TripAdvisor (208)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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avoid (6) awful (4) bad (19) broken (7) chipped (3) complain (13) complaint (6) cram (2) damage (2) dated (4) delay (3) difficult (7) dirt (3) dirty (26) disappoint (14) disgust (3) expensive (18) filthy (12) frustrated (4) gross (3) hard (5) horrible (6) issue (15) lack (4) loud (15) mess (3) mold (7) negative (8) noise (22) noisy (7) outdated (2) outrageous (2) overpriced (2) peeling (6) poor (10) poorly (3) pricey (3) problem (28) ridiculous (2) rude (8) shock (3) slow (6) smell (12) tear (3) terrible (13) unfortunate (5) was a joke (2) worn (15) worst (6) wrong (3)

Problem

Appears in 55 comments.

The following words were used in comments with Problem:
airport (5) alarm (4) clean (3) cleanliness (3) desk (6) guest (5) hotel (12) housekeeping (3) kid (4) need (4) never (3) nice (3) night (4) noise (4) not (16) park (5) room (15) service (4) staff (7) suite (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Early check-in was not a problem.

"Great Airport Hotel " Read full review on TripAdvisor 2/3/2012 Vote

2. I could adapt to the ethernet without a problem if it worked, but it usually doesn't reliably.

"Always internet issues " Read full review on TripAdvisor 1/1/2012 Vote

3. We have used this hotel several times in the past and have never had a problem.

"Going down hill fast! " Read full review on TripAdvisor 11/17/2011 Vote

4. While the hotel cannot control the quality of the clientele it attracts, it needs to have adequate cleaning and security to deal with the problems.

"Filthy and Rowdy " Read full review on TripAdvisor 7/31/2011 Vote

5. Ongoing problems with the automatic ticket system.

"Don't Go There " Read full review on TripAdvisor 3/20/2011 Vote

6. I asked what was going on, and the front desk staff said they had been having problems with people having parties there, and parents droppig their kids off to spend the night alone.

"Absolutely horrible--no exaggeration " Read full review on TripAdvisor 3/9/2011 Vote

7. I was given a free breakfast for the problems I encountered.

"Upgrade housekeeping, maintenance, and food service and I would be back. " Read full review on TripAdvisor 1/17/2011 Vote

8. This hotel has a serious housekeeping problem as in two of the rooms the clocks were unplugged and not working.

"Upgrade housekeeping, maintenance, and food service and I would be back. " Read full review on TripAdvisor 1/17/2011 Vote

9. I was moved to 830 and this room had the same problem.

"Upgrade housekeeping, maintenance, and food service and I would be back. " Read full review on TripAdvisor 1/17/2011 Vote

10. The management was kind and very sorry, and has promised to aggressively address the problem in that room and adjacent rooms.

"Bed Bug Bites " Read full review on TripAdvisor 10/26/2010 Vote