Latham Hotel Philadelphia, Philadelphia, Rude

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Rank

47th

Out of 177

Latham Hotel Philadelphia	Average Price: $172 Check Rates

Hotel Class:

135 South 17th Street

Philadelphia, 19103 View map

3-Star Hotel Rank: 27 of 57
Average review rating: 3.23

OpinionWell Value Index: 4

Traveler reviews analyzed: YahooTravel (23) , MyTravelGuide (5) , Travelocity (16) , Expedia (45) , TripAdvisor (187) , BedBugRegistry (1)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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a little on the small side (2) annoy (3) avoid (2) awful (2) bad (14) bare (2) bed bugs (6) big deal (3) broken (5) complain (14) complaint (3) damage (3) dated (5) dingy (2) dirty (11) disappoint (8) disgust (7) expensive (14) filthy (4) gross (2) hard (3) horrible (8) impolite (5) inconvenient (4) issue (15) itchy (2) lack (6) loud (4) mistake (3) mold (4) negative (3) noise (18) noisy (3) outdated (16) peeling (2) poor (5) pricey (3) problem (15) rude (7) sad (6) shabby (4) slow (7) smell (11) terrible (4) tiny (6) unacceptable (2) uncomfortable (4) unfortunate (2) worn (10) wrong (5)

Rude	Appears in 17 comments.

The following words were used in comments with Rude:
arrival (3) charged (2) clerk (3) correct (2) desk (5) disgust (2) double (2) extremely (2) hotel (3) impolite (2) liked (2) not (3) personable (4) room (2) service (2) staff (6)

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1. When I checked out the front desk staff (a young woman) was rude and acted like I was bothering her.

"Awful! " Read full review on TripAdvisor 10/18/2010 Vote

2. The front desk clerk was on a personal call when we arrived and was rude and uncaring.

"DO NOT STAY IN THIS PLACE " Read full review on YahooTravel 5/6/2009 Vote

3. But the worse was when a month later they double charged my AMEX card and my bank card, when I called the Latham hotel to correct this, I was directed to Serita Steptau, who was extremely rude, impolite, uncaring, and plain simple a disgusting person.

"DO NOT STAY IN THIS PLACE " Read full review on YahooTravel 5/6/2009 Vote

4. The front desk clerk was on a personal call when we arrived and was rude and uncaring.

"The worse service EVER! " Read full review on TripAdvisor 5/6/2009 Vote

5. But the worse was when a month later they double charged my AMEX card and my bank card, when I called the Latham hotel to correct this, I was directed to Serita Steptau, who was extremely rude, impolite, uncaring, and plain simple a disgusting person.

"The worse service EVER! " Read full review on TripAdvisor 5/6/2009 Vote

6. Not rude.

"Would stay there again. " Read full review on TripAdvisor 5/13/2008 Vote

7. Upon checkout, I explained the situation, but the staff was rude and acted like I was lying that I had already paid claiming that there was no record of me paying cash.

"Not a bad hotel but not great service either! " Read full review on TripAdvisor 5/8/2008 Vote

8. I also suspect that many of the people who report getting rude service must behave quite rudely themselves in order to be treated as poorly as they suggest.

"Great location, great room, great service " Read full review on TripAdvisor 4/23/2007 Vote

9. However, the front desk did nothing to keep the guests apprised of the situation and they were quite rude to everyone.

"Horrible Hotel " Read full review on TripAdvisor 2/22/2007 Vote

10. The staff was very rude and unhelpful on this and other matters.

"Uncomfortable, unhelpful " Read full review on TripAdvisor 12/30/2006 Vote