Crowne Plaza Philadelphia - Center City, Philadelphia, Complaint

OpinionWell's Blog

Home » United States » Pennsylvania » Philadelphia Destinations » Philadelphia Hotels » Crowne Plaza Philadelphia - Center City

Back to search results

OpinionWell
Rank

27th

Out of 177

Crowne Plaza Philadelphia - Center City	Average Price: $242 Check Rates

Hotel Class:

1800 Market Street

Philadelphia, 19103 View map

3-Star Hotel Rank: 13 of 57
Average review rating: 3.42

OpinionWell Value Index: 6

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (8) , MyTravelGuide (724) , Travelocity (10) , TripAdvisor (342) , YahooTravel (10)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

a bit small (3) annoy (3) annoyance (3) avoid (7) awful (10) bad (31) big deal (9) broken (7) chipped (4) complain (8) complaint (5) cope (3) cramped (4) dated (15) dirty (14) disappoint (20) downside (7) expensive (31) hard (13) hate (3) horrendous (3) horrible (7) issue (17) lack (4) loud (18) mistake (4) mold (8) negative (16) noise (41) noisy (12) outdated (5) overpriced (3) poor (7) pricey (3) problem (43) roach (5) rude (12) shock (4) slow (15) smell (8) stained (4) terrible (12) tiny (23) too small (3) uncomfortable (4) unfortunate (11) unpleasant (4) worn (7) worst (13) wrong (7)

Complaint

Appears in 39 comments.

The following words were used in comments with Complaint:
bathroom (6) biggest (4) breakfast (3) complaints (39) heating (3) hotel (4) location (4) management (3) night (2) not (4) park (2) price (5) refund (2) room (12) shower (2) slight (2) small (3) staff (3) value (3) view (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. The hotel is in a central location, the staff was helpful, the room was nice - no complaints.

"Nice hotel - would come back. " Read full review on TripAdvisor 5/14/2012 Vote

2. Only complaint would be the noise from the heat/air conditioner.

"great location, friendly staff " Read full review on TripAdvisor 11/14/2011 Vote

3. They tried to avoid our complaints for the late room by giving us a complimentary continental breakfast.

"Good location. " Read full review on TripAdvisor 11/2/2011 Vote

4. Overall - no complaints about the hotel and will definitely stay here if I'm in Philadelphia again.

"Great hotel " Read full review on TripAdvisor 9/12/2011 Vote

5. The staff were very friendly (especially the Concierge Lady) and helped us enjoy our staying, we have no complaints at all.

"Good hotel, great staff " Read full review on TripAdvisor 8/3/2011 Vote

6. But no complaints and would stay here again if the price was right.

"Average Hotel With Average Service " Read full review on TripAdvisor 2/12/2011 Vote

7. Only minor complaints - I couldn't pick up the wireless internet (but ethernet cords are provided in each room to get internet), the bathtub/toliet room is very tiny, the TV is very old, and the room door was difficult to open.

"Perfectly Average " Read full review on TripAdvisor 5/13/2010 Vote

8. Yes, none of these complaints would be a big deal standing alone, and my husband and I are NOT fussy travelers.

"So-so at best. This is NOT a true business hotel. " Read full review on TripAdvisor 3/13/2010 Vote

9. My only complaint - and it is small - is that housekeeping was done all day, with slamming doors every time the staff went in and out of the rooms.

"Recommended! " Read full review on TripAdvisor 8/19/2009 Vote

10. Was a free stay through my priority club points so no complaints about the value from me.

"Excellent stay at the Crowne Plaza " Read full review on TripAdvisor 4/14/2009 Vote