Embassy Suites Philadelphia, Philadelphia, Issue

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Rank

15th

Out of 177

Embassy Suites Philadelphia	Average Price: $239 Check Rates

Hotel Class:

1776 Benjamin Franklin ParkWay

Philadelphia, 19103 View map

3-Star Hotel Rank: 6 of 57
Average review rating: 3.77

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (30) , MyTravelGuide (101) , Travelocity (3) , TripAdvisor (392) , YahooTravel (19)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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Issue

Appears in 26 comments.

The following words were used in comments with Issue:
$ (2) bathroom (3) desk (3) elevator (7) floor (2) hotel (4) night (4) not (5) party (2) problem (3) room (7) staff (2)

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1. The front desk wasn't exactly that responsive to a few issues with my room, but overall it was a nice stay.

"As confusing as a Vegas Casino " Read full review on TripAdvisor 5/11/2012 Vote

2. For the price and location, it's a good place to stay but the carpet issue dropped the rating.

"great location but " Read full review on TripAdvisor 5/11/2012 Vote

3. The elevators are a bit of an issue as well.

"Very convenient place to stay in center city Philadelphia " Read full review on TripAdvisor 4/4/2012 Vote

4. The only real issue I had was the bathroom door- it didnt close completely- very awkward.

"Loved It!! " Read full review on TripAdvisor 4/4/2012 Vote

5. No issues what so ever.

"Great time with my kids! " Read full review on TripAdvisor 3/30/2012 Vote

6. Front desk staff is certainly willing to help you, but I do think there is a training issue here.

"Praise...and constructive criticism " Read full review on TripAdvisor 3/8/2012 Vote

7. The only issue i had was trying to orientate myself to find my room after coming out of the elevator - very disorientating.

"Reasonable value but a little tired " Read full review on TripAdvisor 1/20/2012 Vote

8. The staff was great, I didn't have any issues with the elevator as others noted.

"Embassy Suites was very nice! " Read full review on TripAdvisor 10/19/2011 Vote

9. No issues there with the varity.

"Wonderful location only a few issues " Read full review on TripAdvisor 10/13/2011 Vote

10. When I checked out they have taken off 1-night room charge and provided me with a Taxi voucher to a different hotel, but the attitude towards these 2 serious issues was not really what I was expecting.

"Even if you are Hilton Diamond Member they do not care... " Read full review on TripAdvisor 8/27/2011 Vote